Administrative Clerk

Quadel is the visionary leader in providing program management, consulting and training solutions to the affordable housing industry.

JOB SUMMARY:
The Administrative Clerk is responsible for providing essential clerical and administrative support to the inspection team. Duties include, but are not limited to, scheduling inspections, communicating with customers and team members, performing data entry, preparing and filing documents, and assisting with the coordination of daily office functions.

This role requires strong organizational skills, keen attention to detail, and the ability to effectively manage multiple tasks in a fast-paced office environment. Prior experience with affordable housing programs or property management systems is preferred.

DUTIES AND RESPONSIBILITIES:

• Provide general clerical and administrative support to the inspection team, including data entry, filing, document preparation, and mail distribution.
• Coordinate and schedule inspections by maintaining calendars, confirming appointments, and managing rescheduling requests.
• Maintain and update inspection schedules, customer records, and related information using property management and office software systems (e.g., Emphasys Elite, SmartSheet).
• Prepare and draft routine correspondence, including appointment letters, inspection packets, and meeting materials.
• Answer incoming phone calls, respond to email inquiries, and direct messages to the appropriate staff members.
• Maintain accurate records and ensure timely documentation of inspection activities and program-related information.
• Collaborate with internal departments to ensure inspections and related administrative processes are completed accurately and within required timeframes.
• Provide professional and responsive customer service, addressing inquiries and concerns related to inspections and scheduling.
• Assist with various administrative tasks, including invoice processing, office supply ordering, and file maintenance, in accordance with established procedures.
• Support special projects and initiatives related to inspections and administrative operations, as assigned.
• Perform other clerical duties as assigned by supervisory staff.

QUALIFICATIONS:

• A high school diploma or equivalent is required.
• One year of related experience is preferred. Familiarity within the affordable housing industry is a plus.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook) is required.
• Experience with Elite a plus.

PHYSICAL DEMANDS AND WORK ENVIORNMENT:

• Occasionally required to stand.
• Occasionally required to walk.
• Frequently required to sit.
• Continually required to utilize hand and finger dexterity.
• Continually required to talk or hear.
• Continually utilize visual acuity to operate equipment, read technical information, and/or use a keyboard.
• Occasionally/required to lift/push/carry items less than 25 pounds/ up to 25 pounds/ up to 50 pounds/ more than 50 pounds.
• This description outlines the general content and requirements associated with the performance of this role. It should not be interpreted as an exhaustive list of duties, responsibilities, or physical demands.

Management reserves the right to assign or reassign job responsibilities as needed.

As a contractor on federal government contracts, Quadel is obligated to and will comply with and enforce the requirements of the Drug-Free Workplace Act of 1988 and any applicable regulations issued by government agencies with respect to alcohol and/or drug use.  Quadel is or may also be required to comply with alcohol and/or drug policy and/or testing requirements specified in contracts with government agencies and other companies or organizations to which Quadel provides service.  Quadel will comply with and enforce these contractual requirements with respect to alcohol and/or drugs.  As such, candidates to whom an offer is extended are required to submit to a pre-employment drug screening.

Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions of the position.

EQUAL OPPORTUNITY EMPLOYER/VETERANS/DISABLED
Quadel is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

EEO/AA