Surgery Scheduler - Urology

Job Description

Job Description

Ironwood Urology is looking for a qualified and experienced Surgery Schedulers to work in our Phoenix and Gilbert locations. This position includes maintaining surgery schedule, obtaining prior authorizations for all surgeries, communicating with physicians and support staff regarding schedule changes and ensuring necessary paperwork is completed and send to the appropriate facility in a timely manner.

Essential Duties and Responsibilities:

• Schedules and coordinates surgical procedures in-house and at out-patient facilities.
• Obtains authorization for procedures or surgeries both in-house and out patient facilities.
• Informs appropriate staff when surgery is authorized and scheduled
• Documents all appropriate information in the patient chart once surgery scheduling is complete.
• Communicates promptly with physicians regarding any changes to surgery schedule or unauthorized procedures.
• Communicates promptly with supervisor regarding periodic work flow overload.
• Maintains a professional, team oriented, positive attitude on a daily basis.
• Must be willing to travel between office locations.
• Performs other duties as requested.

Knowledge and Skills:

• Excellent telephone and written communication skills as well as listening skills and ability to demonstrate tact and patience with all callers.
• Ability to multi-task and work with minimal supervision in a fast-paced environment.
• Ability to analyze and solve more complex problems that may require research and creative solutions and make sound decisions with limited supervision.
• High level of skill in documenting data while talking with callers.
• Maintains highest standards of confidentiality, display professional conduct.
• Demonstrate a process improvement mindset and self-driven approach with a can-do attitude with both internal and external customers.

Education and Experience:

• 1-2 years’ experience surgery scheduling required.
• Bilingual preferred.
• Experience obtaining prior insurance authorization required .
• Urology experience preferred but not required.

We offer a competitive salary and a comprehensive benefit package including health insurance, 401K and a caring work environment. We are an E.O.E.

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