Executive Director of Architectural Services

EXECUTIVE DIRECTOR OF ARCHITECTURAL SERVICES - HOAMCO

JOB TITLE: Director of ARC Services
DEPARTMENT: Architectural Review
LOCATION: Prescott, Arizona (with travel to various client communities)
REPORTS TO: Vice President of Client Services
SUPERVISORY RESPONSIBILITIES: Directly supervises ARC Administrative staff, Field Inspectors, Architects/Consultants, and support personnel; provides leadership and mentorship to community Architectural Review Committees across multiple HOAs.

POSITION SUMMARY The Director of ARC Services provides strategic leadership and operational oversight for HOAMCO's Architectural Services Department. This executive role ensures consistent, compliant application of governing documents (CC&Rs), Design Guidelines, and review standards across all managed communities. The Director drives departmental excellence, revenue growth, process innovation, and superior stakeholder service while serving as the senior liaison to Boards, Architectural Review Committees, developers, and homeowners.

EDUCATION AND EXPERIENCE REQUIREMENTS:

• Extensive, demonstrated expertise and proven ability to read, fully understand, and analyze architectural and site plans — including floor plans, elevations, sections, details, specifications, grading/site plans, and construction documents for residential, equestrian, and ancillary structures — to identify compliance issues, design intent, deviations, materials, dimensions, setbacks, structural elements, and code implications.

SKILLS, KNOWLEDGE, AND ABILITIES:

• Expert-level proficiency in reading, interpreting, and critically analyzing architectural plans and blueprints , with the ability to cross-reference details, spot inconsistencies, assess buildability, and ensure full alignment with Design Guidelines, CC&Rs, and standards.
• In-depth knowledge of residential construction practices, building codes, zoning, and HOA architectural enforcement.
• Outstanding leadership, mentoring, and team development capabilities.
• Exceptional communication, presentation, negotiation, and stakeholder engagement skills.
• Strong analytical, financial oversight, process improvement, and problem-solving mindset.
• Advanced proficiency in Microsoft Office Suite and plan review/document management tools.
• High integrity, adaptability, customer service focus, and professional demeanor.

WORKING CONDITIONS:

• Primarily office-based with frequent on-site and virtual (Zoom) travel for inspections, meetings, and community engagements.
• Occasional evening/weekend availability for Board/committee meetings.
• Fast-paced environment with multiple priorities and interruptions.

KEY RESPONSIBILITIES AND DUTIES:

• Provide strategic leadership and operational oversight for the Architectural Services Department, ensuring consistent application of governing documents, design guidelines, and review standards across all communities.
• Review architectural and site plans, including residential, equestrian, and ancillary structures, for compliance with CC&Rs and design guidelines; personally apply extensive plan-reading expertise to conduct thorough analyses and guide staff/committees in accurate interpretations .
• Lead and mentor Architectural Administrators and Review Committees, establishing best practices, training standards (including plan-reading proficiency), and performance expectations.
• Represent the department in Board and Committee meetings (via Zoom and on-site), presenting findings, recommendations, and formal determinations with technical authority.
• Develop and present Architectural Services proposals to associations, Boards, and developers to secure new contracts and expand departmental partnerships.
• Draft, negotiate, and manage service agreements and contracts, ensuring alignment with legal, compliance, and operational standards.
• Conduct weekly audits of architectural review fees and deposits to ensure accuracy, transparency, and financial compliance.
• Establish and maintain standardized review workflows, templates, and documentation to promote consistency, defensibility, and regulatory compliance.
• Serve as the primary point of escalation for complex, high-impact, or sensitive architectural and compliance matters.
• Track and report departmental performance metrics, including turnaround times, workload, contract performance, and revenue targets.
• Lead process improvement and technology initiatives to streamline plan review systems, document management, and reporting tools.
• Ensure professional representation of the department and HOAMCO brand in all communications and presentations.

ALL HOAMCO EMPLOYEES POSSESS:

• Ability to consistently project a positive company image.
• Strong prioritization in a fast-paced, interruptive environment.
• Team-oriented collaboration and support for colleagues.
• Highly effective interpersonal and professional skills.
• Enthusiastic, positive demeanor with unwavering integrity.

Why Join HOAMCO?

Since 1991, HOAMCO (Homeowners Association Management Company) has been a leader in community association management, currently managing over 600 communities across six states and we’re still growing! At HOAMCO, we value teamwork, integrity, and exceptional service. This is an exciting opportunity to be part of a company that makes a real impact in communities.

Since 1991, HOAMCO (Homeowners Association Management Company) has successfully handled every aspect of community association management. We manage over 550 communities in six states and are continuing to grow.