WIC Program Administrator, Dietician

Job Description

Job Description

Position Summary: The WIC Program Administrator oversees the WIC agency operations and clinic staff. They complete all the administration duties as well as daily operations when needed. The Director must be a Registered Dietitian/Registered Dietitian Nutritionist (RD/RDN). Registered Dietitian/Registered Dietitian Nutritionist (RD/RDN) to perform high-risk counseling, authorize formulas, mentor other nutrition staff, facilitate nutrition-related continuing education for staff, certify clients, and other duties as assigned.

Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Understanding WIC Director Competencies
  • Oversee the planning, implementation, and evaluation of the Local Agency activities. Analyzes administrative reports.
  • Develop, review, and update local agency policies and procedures to ensure compliance with local, state and federal regulations and procedures.
• Provides ongoing supervision and support of Local Agency staff.
• Complete Local Agency Self-Assessments for staff and delegate them to supervisors, as needed.
• Reviews monthly WIC expenses and submits CER to WIC Nutrition Consultant for reimbursement.
• Oversee daily local agency operations.
• Keeps current with up-to-date information and state and FNS policy updates. Disseminate this information to other Local Agency staff.
• Completes annual contract documents to provide WIC program services.
• Identifies, coordinates and collaborates with community stakeholders.
• Attends required meetings including the WIC Partner’s meeting, Nutrition/ Breastfeeding Coordinators meeting, and WIC Director’s call.
• May certify potential WIC clients or provide high-risk counseling and/or formula authorization to WIC participants, if a Registered Dietitian.
• May serve in a variety of supervisory roles within the Local Agency.
• Attend and may facilitate monthly staff meetings and WIC clinic staff meetings.
• Performs Certification Specialist, Nutrition Education Specialist, and Coordinator duties and other duties as needed and appropriate.
• Plans and provides individual and group nutrition education to high-risk clients, providers, and professional staff utilizing interactive teaching methods and diverse multi-media materials and aids. Assesses and documents findings of the nutrition status of program participants; plans and provides counseling and education to participants with high nutritional risk.
• Assists in developing policies and procedures to ensure nutrition objectives and interventions are consistent with accepted nutrition and public health guidelines.
• Consult with physicians and other healthcare professionals regarding clinical nutrition issues or concerns, including customizing individual meal plans for program participants with medical needs.
• Develop staff skills and knowledge regarding nutrition and delivery of nutrition services through training, coaching, and mentoring. Participates in utilization reviews, quality assurance audits, and data collection relative to nutrition care and education.
• Performs formula authorization, and, as necessary, certification of clients and other duties as required or assigned.

Competencies: To perform the job successfully, an individual should demonstrate the following.

Analytical - Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs work flows and procedures.

Project Management - Develops project plans; coordinates projects; communicates changes and progress; completes projects on time and budget; manages project team activities.

Managing Customer Focus - Promotes customer focus; establishes customer service standards; provides training in customer service delivery; monitors customer satisfaction; develops new approaches to meeting customer needs.

Team Leadership - Fosters team cooperation; defines team roles and responsibilities; supports group problem solving; ensures progress toward goals; acknowledges team accomplishments.

Impact & Influence - Pursues and wins support for ideas; displays ability to influence key decision-makers; achieves win-win outcomes; uses authority appropriately to accomplish goals; addresses divergent opinions.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

Bachelor's degree (B. A.) from four-year college or university, or one to two years related experience and/or training, or equivalent combination of education and experience.

Language Ability:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Ability:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:

• Microsoft Office Suite (Word, Excel, PowerPoint, Access, Publisher, Outlook, Microsoft Edge)
• Google Suite (Docs, Sheets, Etc.)

Certificates and Licenses:

• High School Diploma
• Associate or Bachelor’s degree is highly preferred
• Registered Dietitian (RD)/Registered Dietitian Nutritionist (RDN)
• Fingerprint Clearance Card
• Bilingual Spanish Speaking preferred

Supervisory Responsibilities: Directly supervises employees in the WIC Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; walk and talk or hear. The employee is frequently required to sit; use hands to finger, handle, or feel and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

WCHC’s Expectations of all Employees

• Adheres to all WCHC Policies and Procedures
• Conducts self in a manner that represents WCHC’s Values at all times
• Maintains a positive and respectful attitude with all work-related internal and external contacts
• Communicates regularly with supervisor about Departmental and WCHC concerns
• Consistently reports to work on time, prepared to perform the duties of the position
• Meets productivity standards and performs duties as workload necessitates
• Actively participates in all required trainings
• Empowered to provide outstanding service to all customers

Company Description

Wesley Community & Health Centers is a local, non-profit, federally qualified health center committed to providing high-quality primary care to all individuals, regardless of insurance status. Our two Phoenix and one Mesa locations offer comprehensive, patient-centered medical services.

Beyond healthcare, we empower our community through programs like:
* After School - Strong Youth Strong Community
* Neighborhood Revitalization
* Nutrition
* Adult Education
* Financial Literacy

By partnering with local businesses and organizations, we strive to improve the overall health and well-being of our community members.

Company Description

Wesley Community & Health Centers is a local, non-profit, federally qualified health center committed to providing high-quality primary care to all individuals, regardless of insurance status. Our two Phoenix and one Mesa locations offer comprehensive, patient-centered medical services.\r\n\r\nBeyond healthcare, we empower our community through programs like:\r\n* After School - Strong Youth Strong Community\r\n* Neighborhood Revitalization\r\n* Nutrition\r\n* Adult Education\r\n* Financial Literacy\r\n\r\nBy partnering with local businesses and organizations, we strive to improve the overall health and well-being of our community members.