Senior Supervisor, Distribution Operations (Bilingual)

OVERVIEW OF THE COMPANY

Fox Corporation

Under the FOX banner, we produce and distribute content through some of the world’s leading and most valued brands, including: FOX News Media, FOX Sports, FOX Entertainment, FOX Television Stations and Tubi Media Group. We empower a diverse range of creators to imagine and develop culturally significant content, while building an organization that thrives on creative ideas, operational expertise and strategic thinking.

JOB DESCRIPTION

We believe in the future of entertainment – across all platforms and for all audiences.

FOX has always given unfettered access to the moments that have collectively captivated us. The breaking story. The unmissable final. The outrageous touchdown. The shocking cliffhanger. We changed the game on sports and news production. Now we’re looking to change the game again. We are pioneering the future of news, sports and entertainment in the digital realm.

It’s an audacious mission. We’re challenging ourselves to be the first to do it - to disrupt the digital entertainment category and redefine the live experience for the next generation.

And we’re doing it by starting from scratch. Think of FOX as a start up with the backing of a fortune 500 corporation. You will be part of a new team with full permission to reinvent, disrupt, and build in a highly collaborative and transparent environment.

FOX has always been an advocate for the disruptive spirit. And now we’re looking for like-minded people to push the boundaries on what entertainment can mean. Join us to help make the best of sports, news, and entertainment more personal, more immersive, and more interactive than ever before.

ABOUT THE ROLE

The Senior Supervisor, Broadcast Operations (Bilingual) is a hands-on technical leader responsible for overseeing master control playout and operational workflows within the FOX Technology Center. This role serves as a senior escalation point for operational and technical issues, making critical real-time decisions that protect on-air integrity and support live revenue-generating broadcasts.

Working closely with Engineering, FOX Sports, Entertainment, and News teams, you will help test, validate, and operationalize new technologies and distribution solutions. You will leverage deep expertise in playout automation, graphics systems, server-based playout, and content distribution workflows to maintain operational excellence in a fast-paced, 24/7 environment.

This role requires a combination of technical expertise, operational leadership, and sound decision-making during live events and high-pressure situations.

A SNAPSHOT OF YOUR RESPONSIBILITIES

Media Assembly & Distribution

• Oversee daily media ingest, processing, preparation, playout, and distribution activities for live and non-live content
• Supervise live sports and event operations within Master Control to ensure seamless execution
• Serve as the primary escalation point for operational and technical issues during assigned shifts
• Make critical real-time decisions to maintain on-air continuity and protect live revenue streams
• Quickly restore services and coordinate recovery efforts during technical failures
• Monitor, configure, test, and troubleshoot distribution systems to maximize reliability and operational performance
• Assist in the creation and maintenance of standard operating procedures (SOPs), workflow documentation, and operational guidelines
• Support training and knowledge-sharing initiatives across the Master Control team

Collaboration & Partnerships

• Support Business Continuity and Disaster Recovery initiatives
• Partner with Engineering teams to evaluate, test, and implement new technologies and operational workflows
• Work closely with Engineering Operations to troubleshoot and resolve technical issues
• Collaborate with Media Operations teams to establish and maintain operational best practices
• Provide exceptional support to internal stakeholders across FOX Sports, FOX News Media, FOX Entertainment, and other business units
• Coordinate closely with Master Control Supervisors, Operators, Technical Operations leadership, and Live Integration teams to ensure operational alignment
• Partner with Incident Managers and external stakeholders to facilitate timely communication and issue resolution

Performance Improvement

• Utilize operational data and dashboards to identify trends and opportunities for improvement
• Monitor service performance and operational metrics
• Support process improvement initiatives that increase reliability, efficiency, and scalability
• Contribute to team and departmental objectives and key results

WHAT YOU WILL NEED

• 3+ years of experience in a senior broadcast operations, master control, or technical operations role
• Fluency in both Spanish and English
• Experience with media operations and technical transmission systems
• Strong knowledge of Media Supply Chain workflows, Live Sports Production, and OTT distribution systems
• Deep understanding of master control playout automation systems
• Experience supporting live event and live sports operations
• Ability to manage escalations and make sound decisions in high-pressure environments
• Strong troubleshooting skills across playout, distribution, and broadcast systems
• Ability to translate business requirements into operational and technical solutions
• Excellent communication, collaboration, and organizational skills

NICE TO HAVE, BUT NOT A DEALBREAKER

• Knowledge of emerging technologies such as 4K, HDR, and HDR10+
• Familiarity with industry standards including AMWA and SMPTE
• Experience with disaster recovery and business continuity operations
• Experience testing and validating new broadcast and distribution technologies
• Knowledge of IP-based media and broadcast workflows

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