Team Member (Sbarro)

Las Vegas Petroleum
Ash Fork, AZ

Key Responsibilities:

1. Customer Service:

  • Greet customers warmly and assist them in a friendly and professional manner.
  • Take customer orders and suggest menu items or promotions as needed.
  • Ensure customer satisfaction by addressing any concerns or complaints promptly and professionally.
  • Process transactions accurately, including taking cash, credit, or debit payments.
  • Provide prompt service to ensure that customers receive their food quickly and correctly.

2. Food Preparation & Quality:

  • Assist in food preparation, following Sbarro’s recipes and quality standards.
  • Ensure that food is prepared and served fresh, hot, and at the correct temperature.
  • Follow proper portioning, cooking, and food safety practices.
  • Help in the preparation of menu items such as pizza, pasta, salads, and other offerings.
  • Maintain a clean and organized work station.

3. Cleaning & Sanitation:

  • Maintain cleanliness and organization in the kitchen, dining area, and restrooms.
  • Clean and sanitize workstations, kitchen equipment, and dining areas regularly.
  • Adhere to all health and safety regulations, including food safety standards and cleanliness protocols.
  • Ensure that the restaurant is welcoming and well-maintained at all times.

4. Teamwork & Support:

  • Work collaboratively with team members to ensure efficient operations and customer satisfaction.
  • Support team members during busy periods by assisting with tasks such as food prep, serving, or cleaning.
  • Help train and assist new team members, showing them how to complete tasks according to company standards.
  • Communicate effectively with colleagues and supervisors to ensure smooth operations.

5. Inventory & Stock Management:

  • Assist in the replenishment of food and beverage supplies during the shift.
  • Ensure that products are stocked properly and stored in compliance with food safety regulations.
  • Help with the organization of inventory and reporting of stock levels to the manager.

6. Health & Safety Compliance:

  • Ensure that the restaurant complies with all food safety and health regulations.
  • Follow proper sanitation and safety procedures to minimize risk in the workplace.
  • Monitor the cleanliness of the kitchen and dining areas and immediately address any issues.

7. Additional Responsibilities:

  • Assist with opening and closing duties as needed, including restocking and cleaning.
  • Participate in promotional activities and company events.
  • Perform other duties as assigned by the restaurant manager, assistant manager, or shift lead.

Qualifications:

  • Experience:
    • Previous experience in a customer service or food service environment is preferred but not required.
    • No prior experience is necessary as training will be provided.
  • Skills:
    • Strong customer service skills with a friendly and positive attitude.
    • Ability to work in a fast-paced, team-oriented environment.
    • Good communication and interpersonal skills.
    • Ability to handle cash and operate the register.
    • Basic food handling and safety knowledge (training provided).
  • Education:
    • High school diploma or equivalent preferred but not required.
    • Must be at least 16 years old (age requirement may vary depending on location).
  • Physical Requirements:
    • Ability to stand for long periods of time and move around the restaurant.
    • Ability to lift up to 25 pounds and perform tasks requiring physical stamina.
    • Ability to work in a hot kitchen environment and use kitchen equipment safely.
Posted 2025-08-09

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