Comm Impact Specialist
- Subsidized medical, dental, and vision insurance
- Health savings account
- Short and long-term disability insurance
- Life insurance
- Paid sick, vacation, and holiday time
- 401K retirement plan with match
- Tuition and CME reimbursement up to 100%
- Employee assistance program to support your mental health and wellness
- Ongoing professional development
- Is sensitive to the needs of individuals in substance abuse treatment.
- Can interact with clients in a friendly, helpful, and courteous manner.
- Is comfortable working in a wide range of settings, including any CMS clinic location, community-based settings, correctional health facility, or inside a transport vehicle.
- Has knowledge of community resources, including food stability, housing, recovery stability, employment, benefits, inpatient MAT friendly recovery services, shelters, emergency services, PCP, and special populations.
- Works with passion, humility, integrity, and a positive attitude.
- Identify and access community resources.
- Provide timely and accurate documentation, including for all client/agency encounters, coordination of care efforts, and community outreach activities, presentations, and meetings.
- Maintain outreach program data in multiple databases, including QuickBase, Methasoft, and CRM.
- Maintain appropriate coordination of care with all systems and provide documentation as requested from system partners.
- Provide support, including intake documentation, to special populations and projects.
- Resolve client altercations, manage crisis episodes, and assist in conflict resolution.
- Attend provider and community meetings for the purpose of advocating, educating, and supporting system partner relationships.
- Work with the project management team to support program development and implementation.
- Receive and process referrals for community support from multiple CMS clinics and community system partners.
- Complete documentation within 24 hours of shift.
- Experience in substance abuse rehabilitation and/or opioid treatment programs (preferred)
- Bilingual (preferred)
- Ability to travel within the region, including to all CMS locations as needed
- Culturally competent and sensitive to individualized client treatment needs
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