Family Support Specialist

GENERAL DESCRIPTION:
Florence/Coolidge/San Tan Valley

The Family Support Specialist is responsible for the coordination of activities for high-risk families of newborns and for providing home-based prevention services focusing on supporting the parent child relationship, attachment, and family enhancement. This is done through child development education, play, goal setting, assessments, and coordination of services/activities for overburdened families. This position reports directly to the HF Supervisor.

SUMMARY OF ESSENTIAL JOB FUNCTIONS:

• Provide direct support to postpartum women identified as high risk.
• Maintain client records in accordance with program and funding source requirements.
• Meets weekly with Supervisor to discuss and review each referral.
• Attends and participates in all scheduled Healthy Families conferences, seminars, in-service training and parent events.
• Make DCS referrals as appropriate.
• Conducts home visits in-person and assesses family needs and provide case management services when necessary, while promoting self-sufficiency.
• Utilizes child development curriculum with each family and promote positive parent-child relationships.
• Utilizes floor time to support play within the parent and child relationship.
• Utilizes appropriate limit setting and boundaries.
• Acts as a positive role model.
• Maintains necessary assessments and documentation in accordance with agency and funding source requirements.
• Participates in and comes prepared for weekly supervision with Program Supervisor
• Coordinates with other community services.
• Participates in agency Continuous Quality Improvement activities.
• Perform other related duties as assigned.

REQUIREMENTS:

• High School Diploma or higher required.
• Experience providing services to at-risk children and families.
• Ability to establish trusting relationships and interact effectively with families.
• Knowledge in family life skills.
• Knowledge of infant/child development (willingness to obtain an Infant Mental Health Endorsement).
• Knowledge of and sensitivity to individual/cultural differences and experience working with culturally diverse populations.
• Openness to reflective practice (capacity for introspection and recognition of value of supervisory support).
• Ability to communicate effectively both orally and in writing.
• Ability to work effectively on a family support team.
• Flexibility in scheduling (able to work limited nights and weekends).
• Bilingual Spanish strongly preferred. if not bilingual, able to describe program in Spanish (script will be provided).
• Location: must be able to provide direct service to the designated client base in the ________ area.
• Maintain a functional and safe home working space with adequate internet connection for the job.
• Comply with all agency and program policies and procedures including confidentiality, employee conduct, computer usage and dress code.
• Meet program/department’s performance and productivity standards.
• Attend required agency and program/department meetings.
• Adhere to the schedule agreed upon with the supervisor.
• Follow and model CFR’s core values.
• Participate in PQI initiatives.
• Certification in CPR/First Aid and/or ability to obtain such
• Must be eligible and able to obtain a Level one fingerprint card.
• Must have a valid Arizona driver’s license, vehicle and meet agency liability insurance requirements.
• Consistent with CDC’s new streamlined guidance, the Safer Federal Workforce determined COVID-19 workplace safety protocols will not vary based on vaccination status or otherwise depend on vaccination information. Due to this determination, requiring, requesting, or collecting vaccination status information is suspended. For current status of the COVID-19 vaccine requirement and/or questions, please contact Human Resources at [email protected].

ABILITY REQUIREMENTS:

• Sitting for extended periods of time daily; standing and walking short distances.
• Must be able to climb stairs and move through a facility and a home.
• The position includes interaction with children that could include picking up a child as heavy as 40 pounds.
• Moderate twisting, bending, stooping and lifting up to 40 pounds in the performance of assigned duties.
• Ability to use a variety of office equipment and machines as referenced.
• Normal manual dexterity and eye-hand coordination required.
• Repeated hand-wrist movement required.

The nature of the position involves a fast paced working environment with multitasking of many different duties and tasks. General daily priorities may change at a moment’s notice and the position requires quick response time and flexibility.

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Any offer of employment is contingent upon drug test and fingerprint clearance.

About Child & Family Resources:

At Child & Family Resources, nothing is more important to us than healthy, happy children. We believe that educated parents and a wealth of resources are crucial to a child’s success, confidence, and development. Our team is committed to offering accessible programming that helps parents be the best they can be and allows children to thrive. We have offices in 13 locations throughout Arizona. When you work at Child & Family Resources, you’ll have an opportunity every day to improve the lives of those around you. The teams at our offices throughout Arizona are made up of individuals that reflect their community and are dedicated to helping others. Whether you’re looking for part-time employment or a full-time position, find your home with us. You can make a difference!