Temporary Hotline Representative
- Perform work with a greater purpose
- Opportunities for growth and development within Maricopa County
- Learn more at Work With Us | Maricopa County, AZ We Require
- One (1) or more years of general office experience
- One (1) or more years of computer use experience
- One (1) or more years of customer support experience
- One (1) or more years of inbound call center experience handling inbound and outbound
- One (1) or more years of experience working multi-line telephones
- High School Diploma or GED
- Must be a registered voter or have the ability to become a registered voter in the State of Arizona by the time of hire
- Must pass an applicable background screening
- One (1) or more years of election experience
- Bilingual skills in English/Spanish
- Provides basic information and assists callers with voter information for Elections
- Operates Election proprietary computer software, interacts with multiple databases
- Multitasks between calls and accurately enters work tickets
- Utilizes multi-line telephones for inbound and outbound calls to and from field workers
- Listens carefully and speaks clearly while maintaining a pleasant, professional demeanor
- This is a Full-time, Temporary position for which Overtime and Weekend work is mandatory during the election cycle
- Requires the ability to sit for extended periods
- Must be comfortable with upper extremity repetitive motions
- This position is characterized by high-volume work with constant distributions
- You must have the ability to review small font on hard copy or computer screen
- Only the most qualified candidates will be considered
- Consideration will only be given to candidates who submit online applications
- Candidates will be contacted primarily through email and their Workday online application profile
- Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive
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