Customer Support Assistant
Company Description
About Us
At Beloform , we believe in the power of precision, professionalism, and partnership. As a company committed to delivering exceptional client service and operational excellence, we focus on creating meaningful relationships that drive results. Our culture values integrity, continuous growth, and collaboration — empowering our team members to excel and shape their careers in a dynamic environment.
Job Description
Job Description
We are seeking a detail-oriented and reliable Customer Support Assistant to join our dynamic team. In this role, you will play a key part in maintaining strong relationships with clients, ensuring that every interaction reflects Beloform’s high standards of service. You will assist in handling inquiries, coordinating client communications, and providing solutions that enhance customer satisfaction and loyalty.
Responsibilities
Provide timely and professional responses to client inquiries via phone, email, and internal systems.
Manage and update customer records, ensuring accuracy and confidentiality.
Support the customer service team in processing orders, returns, and account adjustments.
Collaborate with internal departments to resolve client issues efficiently.
Maintain a proactive attitude toward improving customer service processes.
Qualifications
Qualifications
Strong communication and organizational skills.
Ability to multitask and manage priorities in a fast-paced environment.
Exceptional attention to detail and problem-solving ability.
Proficiency in office software and client management systems.
A collaborative mindset and commitment to providing outstanding service.
Additional Information
Benefits
Competitive annual salary ($50,000–$55,000).
Growth opportunities within a supportive and professional environment.
Comprehensive training and skill development programs.
Inclusive and respectful company culture.
Full-time position with long-term career potential.
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