Mail Services Clerk
- Culture: Our Core Values are embedded into our culture of how we treat our employees as a valued partner-with integrity, passion and enthusiasm.
- Career development: CCMSI offers robust internships and internal training programs for advancement within our organization.
- Benefits: Not only do our benefits include 4 weeks paid time off in your first year, plus 10 paid holidays, but they also include Medical, Dental, Vision, Life Insurance, Critical Illness, Short and Long Term Disability, 401K, and ESOP.
- Work Environment: We believe in providing an environment where employees enjoy coming to work every day, are provided the resources needed to perform their job and claims staff are assigned manageable caseloads.
- Pick up and process daily incoming mail to include sorting, opening, stamping, and recording of all incoming checks.
- Receive all incoming packages on PC and log outgoing packages for UPS on PC.
- Return mail without proper information or misdelivered mail, as well as return mail for approval within one week of receipt.
- Route mail to slots daily and as needed.
- Process outgoing mail (complete folding/mailing of checks and worksheets within one day of receipt) and rate shop between UPS and USPS.
- Provide back up to switchboard, as needed.
- Responsible for maintaining necessary level of postage in meter (postage by phone).
- Responsible for ordering of postage supplies (postage via phone).
- Maintain daily work log. Maintain mail cart and mail slots.
- Prepare UPS and Air shipments along with reports.
- Record all association postage daily and through UPS scale. Run daily and monthly reports for Accounting.
- Verify air services billing for payment.
- Performs other duties as assigned.
- Excellent oral and written communication skills.
- Ability to alphabetize, sort, and deliver mail.
- Must be a self-starter with strong organizational abilities.
- Ability to coordinate and prioritize required.
- Flexibility, initiative, and the ability to work with a minimum of direct supervision a must.
- Ability to work as a team member in a rapidly changing environment.
- Reliable, predictable attendance within client service hours for the performance of this position.
- Responsive to internal and external client needs.
- Ability to clearly communicate verbally and/or in writing both internally and externally.
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