Customer Service Representative
Job Description
Job Description
Pleasant Harbor is looking for a Customer Service Representative to join their team. This position:
- Assists customers via phone, email and in person;
- Provides information regarding reservations and associated fees;
- Collects payments and accurately applies them to customer accounts;
- Completes work order requests, when necessary;
- Balances cash drawer;
- Performs other general office duties as assigned
Job Requirements
- Ability to manage stress level in a fast-paced environment
- Must be reliable and dependable
- Excellent communication skills
- Cash handling experience preferred
- Proficient in Microsoft Office Suite including Excel
- Must be willing to work weekends and holidays
- Must have 1-2 years of experience in a customer service environment
- Experience working with customer accounts preferred
Maricopa Water District (MWD), a political subdivision of the State of Arizona, provides water and power service to a 60-square mile service area, which includes a combination of agriculture and urbanization. MWD also owns and operates Pleasant Harbor RV Resort and Marina located at Lake Pleasant.
Company Description
Maricopa Water District (MWD), a political subdivision of the State of Arizona, provides water and power service to a 60-square mile service area, which includes a combination of agriculture and urbanization. MWD also owns and operates Pleasant Harbor RV Resort and Marina located at Lake Pleasant.
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