HR Generalist

Job Description

Job Description

Company Description

Founded in 1978, California Closets has built a reputation as the leader and design authority in premium space management, delivering custom-designed organizational solutions and exceptional service. We believe home is more than just a place — it should be a source of creativity, comfort, and connection. From beautiful walk-in closets and entertainment centers to versatile pantries and home offices, we design custom storage solutions that add value to your life and home by making space for what belongs. Think of it as ‘practical magic.’

The HR Generalist is responsible for supporting the daily functions of the HR department by providing HR administrative & people support for both California Closets Fulfillment centers and CCO Operations, in partnership with the HR Business Partners & local site leadership. This role will serve as a partner to not only the HR function but also manufacturing and operations leadership specific to team member engagement, communications, onboarding & orientation, and training.

Job Highlight:

• We're located on 9704 W Roosevelt St, Tolleson, AZ 85353, USA.
• This position is on-site M-F 8am-5pm, flexing possible 3rd shift hours as needed.
• The pay rate for this position is $30-$33/hr + 5% bonus.

What We Offer:

California Closets has both company-owned and franchise locations. This location is company-owned, therefore earns the following benefits:

• Health insurance – Medical, Dental, and Vision
• PTO days, paid holidays, and sick days
• 401K retirement plan with company match
• Grow your career with us – many promotional opportunities available
• Generous company discounts

Franchises are independently owned and operated and may offer different benefits.

ESSENTIAL FUNCTIONS

• Support HR Business Partners & local site leadership in HR related administrative & support tasks.
  • Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, payroll, benefits, leave programs, records, documentation, and training.
  • Responsible for site HRIS people changes through the usage of HRIS workflows and/or Action Forms.
  • Partners with local leadership and Talent Acquisition to manage open positions, requisitions, and general headcount requirements for supported facility.
  • Coordinates the new hire onboarding process including HRIS, background check systems, and I9 compliance.
  • Organizes & leads New Hire Orientation with incoming new hires
  • Maintains tracking and completion of new hires first 90-day milestones such as 30/60/90-day reviews, 10/45/90-day Feedback, Quality Training, and other required new hire tasks, for assigned facility.
  • Supports local team members with basic HR questions and requests such as payroll issues, benefits, LOA needs, PTO, etc.
  • Provides support for XMC new hire training and cross-training certification resources, administration, and tracking.
  • Maintains team member documentation & personnel files, manage digital files.
  • Maintains site job descriptions, org charts, metrics, templates, and transactional items
  • Supports team member accessibility of IT systems and HR applications.
  • Process unemployment claims for organization.
• Create, support, align, and drive engagement initiatives with local leadership & team members.
  • Facilitate stay and exit surveys, new hire feedback reviews, and communicate/apply learnings.
  • Support HR communications such as Team Member CCTV, bulletin boards, posters, pre-shift slides, weekly and/or monthly newsletters or updates.
  • Supports the building & delivery of site communications such as Town Halls, initiative launches, policy rollouts, etc.
  • Maintain engagement programs and guide team leaders on appropriate team member recognition programs (service anniversaries, birthdays, other peer and team leader recognition, attendance awards, etc.)
  • Plan and support company-sponsored engagement events through the Culture Committee (lunches, annual events, monthly events, and recognition, etc.)
• Work collaboratively with all HR colleagues to establish and maintain standardized HR processes, company policies, and compliance to optimize HR effectiveness
  • Serve as a first point of contact for team member questions and concerns, ensuring appropriate documentation and escalation to HR Business Partners for investigation or corrective action as required
  • Support HR Business Partners in investigations and documented corrective action plans as needed.
  • Provide basic consultation and guidance for team leaders and team members on company policies and processes.
  • Partner with local leadership to maintain, apply, and communicate attendance point system and policies.
  • Coordinate and lead required annual compliance training (Harassment, IT Security, etc.)
  • Provide seamless collaboration with Shared Services and Total Rewards in areas such as payroll, benefits, LOA, and legal support.
  • Partners with EH&S to support proper management, compliance and communication of safety and Workers Compensation related matters
  • Supports the ongoing compliance with all legal and procedural requirements.

POSITION QUALIFICATIONS

• Minimum 3-5 years of HR experience
• Bachelor's degree required; PHR/SHRM-CP or SPHR/SHRM-SCP certification preferred

Key Responsibility Areas (KRA) Key Performance Indicators (KPI)

• Culture & Engagement. Development and leading engagement initiatives for both plants and CCO’s, including the CCTV communication, monthly and quarterly events, and recognition platform.
• New Hire Orientation (XMC) Creation and maintenance of accurate orientation responsibilities in partnership with XMC hiring team leaders.
• Document Control . Maintenance of all team member documents.

SKILLS & ABILITIES

• Ability to flex schedule to occasional off‑shift exposure for onboarding, communication, or engagement activities
• Confidence in communication – verbally, written, large groups, one on one
• Ability to work collaboratively and effectively with others
• Professional integrity and the ability to exercise sound judgment and maintain confidential information
• A bias for customer service and action that align with the company values
• Creative, analytic and resourceful
• Strong attention to detail and follow-through
• Highly organized; strong time and project management skills and abilities
• Understanding and knowledge of Human Resource practices in recruitment, organization development, policy administration, benefits, training and team-member relations
• Knowledge of state and federal employment regulations, and record keeping requirements; including best practices in the field
• High level of proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint); familiarity with other HR software strongly desired

• Strong communication, interpersonal and presentation skills
• Ability to communicate politely, clearly and professionally with clients.
• Self-starter and ability to manage own schedule and comfortable working in a fast-paced environment.
• Must possess strong critical thinking, problem solving, time management, and organizational skills with the ability to work under pressure
• Must possess an unwavering commitment to foster a safe and event-free work environment

WORK ENVIRONMENT

• Company office location, in a manufacturing environment (Tolleson, AZ or Grand Rapids, MI).
• Ability to travel (4 trips per year) to team planning meetings, CCO locations and the manufacturing plants.

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We are an equal opportunity employer. We E-Verify.
All your information will be kept confidential according to EEO guidelines.