Bilingual Office Manager- Central Phoenix

Therapy Tree is looking for a dedicated and organized Bilingual Office Manager to oversee the daily operations of our outpatient pediatric clinic. The Office Manager will play a vital role in ensuring that the clinic runs smoothly, providing exceptional support to our medical staff and a welcoming environment for our young patients and their families. Key responsibilities include:
*must be Bilingual (Spanish)
Fridays: Monitor the NCNS sheet and make sure each charge is approved

Job Requirements

- Must have experience in Data Analysis

- Supporting therapists by ensuring they have access to necessary technology, protocols, and therapy materials, while managing upkeep, charging, and stocking of all items.

- Optimizing and filling clinic schedules, while actively working to fill clinics and hit business KPIs.

- Documenting and creating decision trees, as well as developing and documenting business processes.

- Training and managing employees, including creating and maintaining training materials.

- Being present at the clinic on a rotating basis during all hours of operation, including evenings and weekends, to ensure familiarity with clinic operations.

- Conducting safety checks, overseeing maintenance of the clinic and equipment, and managing cleaning crews.

- Responding to security and maintenance issues after hours and covering other clinics as needed.

- Managing the clinic budget and overseeing purchasing decisions.

- Training patients for check-in, payments, registration, and documentation.

- Potentially managing remote clinics without an OM.

- Collaborating with other OMs and participating in weekly meetings with the Executive Team to track KPI progress.

- Working closely with the Clinical Director (CD) to support their success and translating as needed, with a requirement to complete a course to become a certified medical translator.

- Answering phones and emails to assist with various inquiries.

The ideal candidate will have strong leadership skills, excellent communication abilities, and a proactive approach to problem-solving. If you are passionate about optimizing clinic operations and supporting our team, we encourage you to apply.

Therapy Tree (Benefits)

• Competitive compensation
• Excellent comprehensive health benefit package that includes health, dental and vision.
• A 401K plan
• 40 hours of annual PTO and 40 hours of annual STO provided and accrual increases every year
• Six paid holidays and one flo ating holiday
• Free EOS gym Membership