Bilingual Call Center Associate
Arizona Central Credit Union Ranked #2 in Top 10 Credit Unions in AZ for 2026
"Ranking Arizona: Top 10 credit unions for 2026" AZBIGMEDIA
Join one of Arizona's leading credit unions, where our mission is to make a positive impact on the lives of our employees, members and communities. We strive to follow our Core Values every day. From providing outstanding member service to working to better the surrounding communities – our teams practice integrity, respect, diligence, ownership, and candor in everything they do.
Role:A key component of this service delivery is to build long-term member relationships by identifying the financial needs of our members and offering them a Credit Union solution. In addition, the position answers and processes phone, email, and chat transactions; explains products and services; responds to problems and concerns, and directs phone calls to the appropriate department.
Summary of Job Responsibilities:
- Identifies member financial needs and offers a solution by cross-selling products and services that will meet those needs.
- Assists members and potential members that call, chat, or email the credit union by answering questions and concerns and providing information regarding accounts.
- Perform transfers, stop payments, process loan advances, quote loan payoffs, address changes, and other transactions, and performs required research to assist members in corrections/explanation of transactions on their accounts.
Hours:
- Monday - Friday: 8:45 am - 5:45 pm
- Some Saturday's (after 90 days).
- Remote work is available after 90 days (Hybrid).
Knowledge, Skills, and Abilities:
- Experience: Up to six months of banking or call center experience preferred
- Financial Institute experience preferred
- Language: Bilingual (English/Spanish)
Recommended Jobs
Director of Support Services
About ViaSun Corporation ViaSun Corporation is a 100% employee-owned leader in pavement preservation, heavy civil construction, and aviation services. We are committed to operational excellence, s…
Workday HCM Functional Senior Consultant
Workday Functional Senior Consultant Position Summary Our Human Capital practice helps organizations address the changing nature of work, workforce, and workplace. We bring sector experience an…
Engineer
We are seeking a highly skilled Agentic AI Engineer to design, build, and deploy next-generation AI solutions leveraging Generative AI and autonomous agent frameworks. This role focuses on developin…
Full Stack Software Developer C#
Job Description Job Description Triumph Tech is the highest-rated Partner of Rock RMS and the team behind the development of the Rock Church Management system. We help ministries, design, build, …
Forklift Operator - Electric Pallet Jack
Job Description: As an electric pallet jack operator, you will unload materials and merchandise from incoming vehicles and move them to assigned locations. You will also locate and move products o…
IT Systems & Automation Manager
About Moove AV At Moove AV, we aren’t just moving vehicles; we’re building the backbone of the autonomous revolution. Partnering with industry leaders like Waymo, we’re redefining fleet management…
Automotive Lot Attendant
Job Description Job Description Job Description: About Horne MazdaHorne Mazda is committed to providing exceptional service and customer satisfaction in the automotive industry. We offer a sup…
Toddler/Preschool Teacher
Job Description Job Description "Work where you can make a difference!" We are looking for qualified and caring Preschool Teachers to prepare small children for their educational success. You wi…
JROTC Teacher
We are seeking a highly skilled and dedicated JROTC Teacher to join our team at Pinon Unified School District. As a JROTC Teacher, the successful candidate will be responsible for teaching and leadin…
Senior Firmware Engineer (C#/C++)
Our client, a world leader in biotechnology and life sciences, is looking for a “ Senior Firmware Engineer " based out in Tucson, AZ. Job Duration: Long Term Contract (Possibility Of Extension …