Director of Support Services

About ViaSun Corporation

ViaSun Corporation is a 100% employee-owned leader in pavement preservation, heavy civil construction, and aviation services. We are committed to operational excellence, safety, and building long-term value for our customers and employee-owners.

As an ESOP organization, our employees directly share in the company’s success and play a critical role in driving performance across all areas of the business.

Position Overview

The Director of Support Services is a strategic leadership role responsible for the performance, optimization, and growth of ViaSun’s support service functions, including Traffic Control, Shop, and Lab operations.

This role ensures these functions operate efficiently, safely, and cost-effectively while supporting field operations and contributing to overall company performance. The Director will also identify opportunities to enhance capabilities, improve utilization, and expand services where appropriate.

Key Responsibilities

Operational Leadership

• Provide leadership and direction for Traffic Control, Shop, and Lab operations
• Ensure alignment between support services and field operations to maximize efficiency and minimize downtime
• Implement and maintain standardized processes, systems, and operating procedures
• Oversee equipment, maintenance programs, and resource allocation

Financial & Performance Management

• Develop and manage budgets for all support service functions
• Monitor financial performance, cost controls, and resource utilization
• Identify opportunities to improve efficiency, reduce costs, and enhance service delivery
• Support pricing strategies and financial models for internal and external service delivery

Continuous Improvement & Systems

• Drive process improvements to enhance productivity, quality, and reliability
• Reduce operational inefficiencies and reliance on reactive processes
• Establish performance metrics and monitor outcomes to support data-driven decision-making
• Promote a culture of accountability and continuous improvement

Team Leadership & Culture

• Lead, mentor, and develop managers and teams across support service functions
• Foster a culture aligned with ViaSun’s core values, emphasizing ownership, accountability, and collaboration
• Support hiring, development, and retention of high-performing team members
• Address performance and team challenges in alignment with company policies

Risk, Safety & Compliance

• Ensure compliance with OSHA, DOT, environmental, and company safety standards
• Drive a strong safety culture across all support service operations
• Identify and mitigate operational risks proactively
• Maintain required certifications and regulatory standards (including lab operations)

Stakeholder & Client Collaboration

• Build and maintain strong relationships with internal stakeholders, partners, and external agencies
• Support operational teams by ensuring high-quality, reliable support services
• Collaborate with leadership to enhance service capabilities and organizational performance

What Success Looks Like

Success in this role is typically demonstrated by:

• Efficient, reliable, and well-coordinated support services that enable field operations
• Strong financial performance and cost control across support functions
• Reduced downtime through effective maintenance and operational planning
• High levels of employee engagement and team performance
• Continuous improvement in systems, processes, and service delivery

Requirements

• Bachelor’s degree in Construction Management or related field, or equivalent experience
• 10+ years of experience in construction operations, support services, or related leadership roles
• Strong leadership, communication, and organizational skills
• Experience managing budgets, operations, and cross-functional teams
• Proficiency with construction-related systems (e.g., Viewpoint, HeavyJob, HeavyBid, or similar tools)
• Valid driver’s license

Preferred:

• Experience in heavy civil, infrastructure, or pavement preservation industries
• Experience in ESOP or employee-owned organizations
• Strong background in safety, compliance, and operational risk management

Work Environment

• Onsite leadership role with high operational visibility
• Collaborative environment across operations, finance, and executive leadership
• Fast-paced, growth-oriented construction and infrastructure industry

Equal Opportunity Employer

ViaSun Corporation is an Equal Opportunity Employer and makes employment decisions without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected classification under applicable law.

Accommodation Statement

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and applicable state laws. If you require accommodation during the application or interview process, please contact us.

Benefits

• Performance-based bonus opportunities
• Employee Stock Ownership Plan (ESOP) participation
• Comprehensive health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Leadership development and career growth opportunities