ERP Functional Business Analyst - HR

ERP Functional Business Analyst – HR

Position Description
CGI is seeking an experienced ERP Functional Business Analyst – HR to join our team in Phoenix, AZ. This role will support enterprise HR modernization initiatives, HR business process improvements, and ERP system enhancements for a large state government client.

As part of CGI’s Advantage program team, you will collaborate with client stakeholders, technical teams, and project leadership to deliver innovative HR solutions in a dynamic, fast-paced environment. This is an exciting opportunity to contribute to transformational initiatives that improve workforce operations and public sector service delivery.

This position is located at our CGI office in Phoenix, AZ; however, a hybrid working model is acceptable.

CGI Advantage is an industry-leading ERP platform, merging cutting-edge technology with purpose-built solutions tailored for government operations. With over 46 years of expertise in the public sector, this secure, intuitive platform is continually evolving, supported by a vibrant client community and CGI’s global network of industry-leading professionals.

How we’re transforming Government

We use technical expertise and secure solutions to help government reinvent the ways of working to improve citizen services and increase efficiency. Our work helps civil entities provide services transparently and with fewer resources.

Your future duties and responsibilities

How you'll make an impact

• Gather, analyze, and document business, functional, and system requirements related to HR processes and ERP solutions

• Lead stakeholder interviews, workshops, and requirements-gathering sessions to identify business needs and process improvements

• Develop process flows, use cases, functional specifications, and supporting documentation

• Partner with technical teams to translate business requirements into scalable system solutions

• Support User Acceptance Testing (UAT), including test planning, test script development, execution support, and defect tracking

• Assist with organizational change management activities, end-user training materials, and stakeholder communications

• Monitor and track project risks, issues, dependencies, and status updates to support successful project delivery

• Contribute to continuous improvement initiatives focused on HR operations, compliance, and system optimization

Required qualifications to be successful in this role

What you'll bring

• 5+ years of experience as a Business Analyst supporting enterprise applications or ERP systems

• Experience supporting HR business functions such as payroll, benefits administration, workforce management, talent acquisition, or employee lifecycle management

• Strong expertise in requirements gathering, business process analysis, and documentation

• Experience with process modeling and documentation tools such as Visio, Excel, and Microsoft Office Suite

• Excellent communication and interpersonal skills with the ability to collaborate effectively with both technical and non-technical stakeholders

• Strong analytical, critical thinking, and problem-solving abilities

• Experience supporting government, public sector, or large enterprise HR system implementations preferred

Minimum Education Requirement
• Bachelor’s degree in Business Administration, Information Systems, Human Resources, or a related field

Desired Qualifications / Preferred Skills
• Experience with CGI Advantage or similar government ERP/HR platforms

• Familiarity with public sector procurement, compliance, and regulatory processes

• PMP, CBAP, or related professional certification

• Experience supporting organizational change management and transformation initiatives

• Knowledge of Agile, Scrum, or hybrid project delivery methodologies preferred

Other Information:
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $89,600.00 - $138,600.00.
CGI's benefits are offered to eligible professionals on their first day of employment to include:
. Competitive compensation
. Comprehensive insurance options
. Matching contributions through the 401(k) plan and the share purchase plan
. Paid time off for vacation, holidays, and sick time
. Paid parental leave
.Learning opportunities and tuition assistance
. Wellness and Well-being programs

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Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at [email protected] . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.