Facilities Coordinator II

Kforce has a client in Phoenix, AZ that is seeking a Facilities Coordinator II. Responsibilities:

• Manage full lifecycle of work orders from dispatch through completion, including escalations
• Serve as primary point of contact for assigned locations, vendors, and internal stakeholders
• Ensure SLA compliance and follow up on overdue or stalled work orders
• Utilize ticketing/CMMS systems to troubleshoot and dispatch for equipment issues (e.g., refrigeration, HVAC, lighting)
• Coordinate with landlords and contractors on warranty and lease-related repairs
• Partner with internal teams (e.g., Lease Administration, Construction, Legal) to resolve compliance issues
• Support Risk Management on safety-related repairs and hazard mitigation
• Oversee preventive maintenance and maintain accurate records (location notes, trade assignments, responsibilities)
• Create purchase orders for capital replacements and assist with equipment procurement
• Analyze work order trends, repeat issues, and cost drivers
• Support onboarding and guidance for junior coordinators
• Contribute to process improvements, workflow optimization, and issue tracking

• Purpose-driven brand: Be part of a company focused on health, wellness, and delivering a strong in-store experience customers genuinely value
• Growth = opportunity: Join a growing organization with room for career development and internal mobility
• Highly collaborative: Work cross-functionally with store teams, vendors, and internal partners-never siloed.
• Ownership + autonomy: Trusted to manage your workload, handle escalations, and drive issues through to resolution
• Strong culture, very low turnover
• Great benefit including store discount
• High School diploma/GED or equivalent; Additional coursework or certifications preferred
• 2-4 years of facilities, dispatch, service coordinator, or related experience.
• Strong understanding of service trades (Refrigeration, HVAC, plumbing, electrical, etc)
• Strong verbal and written communication skills, problem-solving and decision-making skills, and ability to work on cross-functional teams
• Knowledge of principles and practices of organization, planning, records management and general administration
• Experience with Microsoft Office Suite and CMMS platforms
• Ability to manage multiple priorities with minimal supervision