Floral Lead

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Company Name: Fry's Food Stores Position Type: Employee FLSA Status: Non-Exempt

Position Summary:

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct andsupervise all functions, duties and activities for the Floral department. Support the day-to-day functions of the Floral operations. Embrace the Customer 1 st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Essential Job Functions:

· Promote trust and respect among associates

• Communicate company, department, and job specific information to associates
• Collaborate with associates and promote teamwork to help achieve company/store goals
• Develop adequate scheduling to manage customer volume throughout hours of operation
• Adhere to all local, state and federal laws, and company guidelines.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
• Prepare corsages, flower arrangements, balloons, and set-up displays and fixtures
• Inspect and maintain plants by watering, trimming, cleaning and other care as required
• Identify all varieties of foliage, blooms and fresh cut flowers
• Cut flowers and foliage to customer's requests using proper tools
• Inform customers of floral specials
• Review/inspect products for quality and freshness and take appropriate action with those items
• Recommend floral items to customers to ensure they get the products they want and need
• Display a positive attitude
• Implement the period promotional plan for the department
• Stay current with present, future, seasonal and special ads
• Monitor and control expenses for the department
• Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports
• Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory
• Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs
• Plan, organize and supervise the inventory process
• Ensure proper temperatures in cases and coolers are maintained
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
• Notify management of customer or employee accidents
• Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Minimum Position Qualifications:

• High school education or equivalent preferred
• Effective communication skills
• Knowledge of basic math
• Ability to handle stressful situations

Desired Previous Job Experience

• Floral experience
• Second language (speaking, reading and/or writing)

Education Level: None Required Certifications/Licenses: None Position Type: Part-Time Shift(s): Day; Evening Regions: West

States: Arizona Keywords:

Jobs at Fry's Food Stores: Fry's Food Stores is headquartered in Tolleson, Arizona. The company employs more than 17,000 Arizona residents who help us serve more than one million households per week. Fry's has been providing Arizonans with fresh food at famous low prices since 1960. Fry's Food Stores is a proud member of the Kroger Co. based in Cincinnati, Ohio.

Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

Posting Notes: AZ || Phoenix || 4025 E Thunderbird Rd || 85032 || Fry's Food Stores || [[mfield2]] || Customer Service; Store Operations || Employee || Non-Exempt || Part-Time || None