Bilingual (Spanish) Account Representative

Job Description

Job Description

Are you passionate about helping people and fluent in both English and Spanish? Luisa Samuel - State Farm Agency in vibrant Phoenix, Arizona, is looking for a friendly and dedicated Bilingual Account Representative to join our close-knit team! Were more than just an insurance agency; we're a group of dedicated individuals committed to providing outstanding service and building meaningful connections within our community. As our Bilingual Account Representative, you'll be the welcoming voice for many of our policyholders, guiding them through their insurance needs with clarity and care. You'll play a vital role in ensuring our Spanish-speaking neighbors feel understood, valued, and well-protected. If you thrive on helping others, enjoy building relationships, and are eager to grow your career in a supportive environment, wed be thrilled to welcome you aboard and help you make a real difference.

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Hands on Training

Tuition Reimbursement

Career Growth Opportunities

Life Insurance

Retirement Plan

Serve as the primary point of contact for Spanish-speaking policyholders, offering exceptional service and support.

Assist potential customers in understanding their insurance needs and recommend appropriate State Farm products.

Process policy changes, payments, and customer inquiries accurately and efficiently.

Build and maintain strong relationships with policyholders, ensuring their satisfaction and retention.

Collaborate with the agent to develop strategies for reaching and serving the Spanish-speaking community.

Stay up-to-date on State Farm products, services, and industry trends.

High School Diploma or equivalent; Bachelor's degree preferred.

Previous experience in sales, customer service, or a related field.

Excellent verbal and written communication skills in both English and Spanish.

Ability to obtain necessary insurance licenses within a specified timeframe.

Proficiency in using computer systems and customer relationship management (CRM) software.

A genuine desire to help others and build lasting relationships.