Strategic Growth Partner - Remote

Strategic Growth Partner

Are you passionate about driving strategic partnerships and long-term growth? We're seeking a Strategic Growth Partner to join our Customer Growth & Experience team! This role is all about fostering meaningful relationships, aligning with enterprise clients' goals, and delivering value through innovative solutions.

If you're a proactive strategist with expertise in customer success, supply chain logistics, and SaaS solutions, and love making a tangible impact, we'd love to hear from you!

About the Role

As a Strategic Growth Partner, you'll serve as a trusted advisor to our key enterprise clients, deeply embedding yourself within their operations to ensure satisfaction, growth, and success. You'll collaborate with cross-functional teams and senior stakeholders to create customized solutions, helping clients unlock their full potential.

What You'll Do

Build Strong Relationships

Cultivate long-term partnerships with senior stakeholders, becoming a trusted advisor for strategic initiatives.
Actively engage in customer operations, attending meetings, and contributing to planning and decision-making.
Collaborate across departments to align business goals and create synergy between client needs and company offerings.

Drive Strategic Alignment

Identify and align customer objectives with tailored solutions to enhance efficiency and growth.
Translate client goals into actionable strategies, ensuring alignment with capabilities and market trends.
Leverage competitive insights to design programs that optimize last-mile logistics and foster innovation.

Leverage Data to Optimize Performance

Track and analyze key performance metrics, providing actionable recommendations for improvement.
Develop insights that drive operational efficiency, ROI, and overall customer growth.
Use client feedback to guide product and service enhancements, ensuring continuous alignment with market demands.

Design & Implement Tailored Solutions

Present customized solutions that align with client goals and strategic initiatives.
Act as a change agent, helping clients achieve operational excellence and competitive differentiation.
Collaborate with internal teams to ensure seamless delivery and execution of tailored solutions.

What We're Looking For

Education: Bachelor's degree in Business, Supply Chain, or a related field (MBA preferred).
Experience: 5+ years in customer success, account management, or consulting within supply chain, logistics, or SaaS sectors.
Skills: Strong interpersonal, analytical, and communication skills, with proven success in managing high-value client relationships.
Preferred: Experience in an embedded on-site role, working closely with clients to provide direct support and insights.
Flexibility to thrive in a dynamic, fast-paced environment.

What We Offer

We believe in creating a workplace that values our team members' well-being and growth:

Competitive Compensation: Base salary with excellent benefits.
Health & Wellness: Comprehensive medical, dental, and vision plans with generous contributions.
Retirement Savings: 4% 401(k) match with immediate vesting.
Professional Growth: Continuing education opportunities to support your career development.
Time Off: Flexible paid time off (PTO) policy and generous company-paid holidays.

Perks:

Relaxed and casual work environment.
Stocked kitchen, recreational games, and onsite dining options.
Modern workspace with ergonomic standing desks.
Convenient office location with ample free parking.

Travel & Remote Work

While remote work is available for some roles, all team members should be willing to travel occasionally to our headquarters for onboarding and team collaboration.

If you're excited to be part of a team dedicated to innovation, growth, and client success, we'd love to connect with you.
Employment Type: Full-Time
Salary: $ 77,000.00 77,500.00 Per Year