Golf Starter

Golf Starter (PT) - The Club at Seven Canyons (Sedona, AZ)

Position Concept: The Golf Starter is one of the most visible employees of the facility. This position is tasked with providing customers with service regarding tee times, tee time coordination, rules and policies and pace-of-play. This position is also responsible for assisting with accurate daily play totals and other duties as directed. Due to the nature of the position, the golf starter must be pleasant, but firm at the same time. Any refusal by a member or guest to follow rules, etc. must be reported to the golf shop. Do not be argumentative.

This position coordinates with: (check those that apply)

• Head Golf Professional
• Assistant Golf Professional
• Golf Shop Staff ­­­­­­­

Prioritized Keys to Successful Performance:

• #1 Ability to communicate effectively #4 Enthusiastic and energetic.
• #2 Ability to multi task #5 Basic golf knowledge.
• #3 Ability to be firm, yet friendly with members #6 Ability to listen and retain information.

Specific Responsibilities - include but are not limited to:

• Operate the starter’s stand in the highest professional manner.
• Assure the orderly flow of play in accordance with the posted tee times. Rotate players as needed to ensure the flow of play.
• Promote the facility programs, events and image to the members and guests of the facility.
• Provide welcoming “first contact” with each member or guest and ensure they have an enjoyable experience.
• Check with the golf shop for any unusual or special instructions, such as any cart path only holes etc.
• Be in possession of the daily tee sheet and monitor for updates throughout the shift.
• Make sure all equipment; radio, cart, iPad etc. are working correctly.
• Keep starter stand as well as first and tenth tee areas neat and clean.
• Assist in keeping the course and areas around the clubhouse clean, and call attention to golf shop of any issues that may need attention
• Be prepared for inclement weather, understand bad weather procedures and communicate with golf shop during weather alerts as necessary
• Assist other outside staff as needed.
• Post the conditions of play for the day.
• Assist members with finding a game when necessary.
• Maintain an adequate supply of scorecards, pencils, tees, ball markers, etc. at the first tee and in other locations on the course as needed.
• This position may perform additional duties as needed/required.

Experience, Skills and Traits:

• Act as a role model for all employees by demonstrating the behavior and work ethic expected of all employees.
• Excellent oral communication skills.
• Self-motivated with desire to promote.
• Service and customer focused attitude.
• Enthusiastic, outgoing attitude and personality, patient and non-combative.
• Organized, able to work in a busy environment where the priorities are changing.
• Dedicated to improving their own skills and knowledge as well as those of the other team members.
• Team player.
• Energetic and professional.
• Standing or walking for long periods of time may be required.
• Position requires full attendance of scheduled hour.

WHAT WE OFFER:

• Comprehensive benefits package including medical, dental, and vision.
• Wellness program.
• Flexible Spending Accounts.
• Company-matching 401k contributions.
• Paid time off for vacation, holidays, medical, and volunteering.
• Paid parental leave.
• Training and educational assistance.
• Support programs, including Employee Assistance Program and Calm Health.
• Optional benefits including short- and long-term disability, life insurance, and pet insurance.
• Most importantly, a caring team who is dedicated to your success!

Since 1991, HOAMCO (Homeowners Association Management Company) has successfully handled every aspect of community association management. We manage over 550 communities in six states and are continuing to grow.