Automotive Dealership Parts Counter Person - Experienced

Precision Toyota of Tucson has served our community for over 60 years. Owned and operated by the same local family since 1954, we take great pride in being a vital part of our beautiful city. About This Opportunity Full Time Position - Compensation: $48,000 annual base salary plus individual performance commission Precision Toyota of Tucson offers a professional work environment and a supportive team culture focused on excellence, with opportunities for advancement and a long-term career. We seek energetic and coachable candidates ready to deliver exceptional service. We provide professional development, ongoing training, and growth opportunities. Position Overview Our Experienced Automotive Dealership Parts Counter Person is a customer service role responsible for providing expert assistance to retail, wholesale, and internal customers while maintaining department excellence and driving sales performance. Key Responsibilities Customer Service Excellence * Promptly answer telephone calls, online and electronic communications, and provide in-person assistance to retail, wholesale, and internal customers in a professional, friendly, and courteous manner * Provide an exceptional customer experience to drive loyalty and satisfaction * Make every effort to satisfy each guest's inquiry Parts Expertise & Sales * Possess a deep understanding of various automotive parts, their functions, and compatibility with different vehicle makes and models * Quickly and accurately identify parts based on customer descriptions and vehicle information * Actively promote sales of automotive parts, accessories, and related products to meet customer needs and increase sales revenue * Achieve Parts Sales Goals Order Processing & Accuracy * Accurately price parts and accessories using the proper pricing source * Process customer orders correctly, including selecting the correct parts, pricing them, and preparing invoices or receipts * Transfer information to proper documents and computer systems * Keep track of orders and communicate delivery times to customers * Ensure all transactions are recorded correctly in the computer system Department Maintenance * Maintain the parts department and counter area in a clean and orderly manner * Create and maintain merchandising displays to promote product sales * Follow safety protocols and guidelines Continuous Improvement * Stay up-to-date with the latest certifications, automotive technologies and industry trends * Comply with company policies and industry regulations * Achieve Customer Satisfaction Goals Required Qualifications * Strong background in automotive parts and systems, including knowledge of engines, brakes, suspension, transmission, and other key components * Excellent interpersonal and communication skills for interacting with diverse customers and team members * Proficiency in using computer systems and DMS software for order processing and inventory management * Sales-oriented mindset with proven ability to drive results * Strong organizational skills Physical Requirements * Physical ability to lift heavy parts and stand for extended periods * Repetitive bending, reaching, and handling of parts

WE OFFER:

* 401(k) with company match * Medical insurance, including Flexible Spending Accounts and Dependent Care Flexible Spending Accounts * Dental Insurance * Vision insurance * Short-term and long-term disability insurance * Life insurance Recognized as one of the nation’s best Toyota dealerships, we've earned the coveted “President’s Award” several consecutive years in a row and twice earned membership in Toyota’s exclusive “Board of Governors”, a select group of the Top 5% of Toyota dealers in the nation. What’s more, we’re one of only a handful of dealerships nationwide to have received all seven possible “Toyota Recognition Awards”. Ready to join our award-winning team? Apply today We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.