Client Services Associate
IV Nutrition is a leading provider of intravenous (IV) hydration and vitamin therapy, offering personalized wellness solutions to optimize health and well-being. About the Role:
- Welcome clients and answer questions about our IV hydration and vitamin therapy services.
- Schedule appointments, manage client intake forms, and ensure accurate medical information is collected.
- Assist medical staff with maintaining a clean and sterile work environment.
- Provide exceptional customer service, ensuring a positive and informative experience for each client.
- Collaborate with the medical team to ensure seamless client care and excellent service.
- Uphold company policies and procedures.
- Minimum 1 year of customer service experience.
- Excellent communication and interpersonal skills.
- Ability to build rapport and put clients at ease.
- Strong organizational skills and a detail-oriented approach.
- Proficient in Microsoft and Google Docs.
- A passion for health and wellness is a plus.
- Competitive pay packages for part-time & full-time team members, including tips, bonuses, monthly service credits, and continuing education opportunities.
- Supportive and collaborative work environment in a state-of-the-art facility.
- The opportunity to make a real difference in the lives of our clients, helping them achieve optimal health and well-being.
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