PBX / Telephone Operator - Part-time

Hyatt Hotels
Tucson, AZ
Description

The Miraval journey is about creating a life in balance, healing the whole self, and engaging in the present moment. It is our ongoing purpose to bring imagination, authenticity, and meaning to wellness. Each day we work to bring out the best in all we do. Not for the world to take notice, but for our guests and employees to take comfort in. We do this because we believe in the power of the individual. To create balance and live your best. We do this because we are Miraval.

SUMMARY

The PBX Operator is at the heart of the resort and is in many instances the first and last interaction our guests have with us. This position is responsible for handling incoming and outgoing phone calls; responding to guest requests; learning and disseminating basic hotel information; and being knowledgeable of procedures and techniques necessary for the smooth operation of the department. The PBX Operator is required to display exceptional customer service, possess excellent phone manner, a working knowledge of computers and phone systems and be able to think and act independently as appropriate for situations that may arise.

Duties and Responsibilities:
  • Answering all incoming calls in courteous manner
  • Connecting guests and employees to the appropriate extensions
  • Be familiar with hotel, its services and the local area.
  • Following through in resolving guest issues and/or requests accurately
  • Handling all emergencies according to established resort procedures.
  • Distributing messages for guests and employees
  • Dispatching calls to Engineering, Housekeeping and Security via the 2-way radio
  • Applicants should be able to remain poised during periods of high-volume and stressful situations.
We offer excellent benefits:
  • Complimentary room nights*
  • Unlimited discounted and Friends & Family Room Rates
  • Medical, Prescription, Dental and Vision Insurance on 30th day of employment*
  • 401K with company match*
  • Generous Paid Time Off policy*
  • Paid sick time
  • Paid Family Bonding Time and Adoption Assistance*
  • Tuition & Wellbeing Reimbursement*
  • Free colleague meals during shift
  • Employee Stock Purchase Plan*
  • Access to resort facilities including spa services, programs, hiking trails and gym
*Exact benefit package is contingent on status

Qualifications

  • At least one year of related switchboard experience in a resort/hotel environment is preferred
  • Listening and verbal skills to answer and respond to guest's inquiries by telephone
  • Prior customer service experience and skills
  • Courteous and clear speaking voice
  • Excellent communication skills - read, write and speak English fluently
  • Ability to use the computer, manipulate keyboard and mouse
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Posted 2026-04-30

Recommended Jobs

Sales Consultant

Lytegen
Phoenix, AZ

We are seeking a motivated and persuasive Sales Consultant to join our closing team at Lytegen. In this role, you will meet with qualified homeowners in person to guide them through our clean energy …

View Details
Posted 2026-04-25

Medical Office Receptionist

The Wellness Medical Clinic
Chandler, AZ

The wellness medical clinic is a primary care clinic that provides quality medical care to adult patients in Chandler. We are looking for candidates who are pleasant, passionate, and enthusiastic abo…

View Details
Posted 2026-02-18

Construction Project Manager

Delaware Nation Industries
Tucson, AZ

Delaware Nation Industries (DNI) is seeking a qualified Construction Project Manager with the capability to conduct site visits, develop estimates, proposals and project execution for Design-Build & …

View Details
Posted 2026-04-21

HH Physical Therapist PRN

American Premier Home Health
Phoenix, AZ

Job Description Job Description Join American Premier Home Health in Phoenix, AZ, as a Full-Time Physical Therapist and elevate your career in a dynamic, supportive environment. This onsite posit…

View Details
Posted 2026-04-17

Transcon Outbound Agent

Expeditors
Phoenix, AZ

Job Description Job Description Company Description We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics i…

View Details
Posted 2026-04-05

Consumer Investments Money Movement Service Representative - Chandler, AZ

Bank of America
Chandler, AZ

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and deliv…

View Details
Posted 2026-04-15

Liner Tech

Patriotic Plumbing and Rooter
Mesa, AZ

Job Description Job Description Patriotic Plumbing and Rooter is hiring full-time Liner Techs in Mesa, AZ and Peoria, AZ! Are you ready to take your trenchless technology skills to the next le…

View Details
Posted 2026-04-02

Server

First Watch Restaurants, Inc.
Phoenix, AZ

Overview Our YOU FIRST Philosophy In addition to no night shifts, ever and our fully chef-curated menu, our #1 priority has always been our people. We care about our customers, and we care …

View Details
Posted 2026-04-27

Manufacturing Associate

Bad Dragon
Phoenix, AZ

About Bad Dragon Bad Dragon is a modern production, design, and fulfillment facility in Phoenix, AZ, specializing in adult product manufacturing and retail sales. We strive to foster a fun, unique…

View Details
Posted 2025-09-03

Treatment Coordinator - Scottsdale Private Practice

Alpers Family And Cosmetic Dentistr
Scottsdale, AZ

Job Description Job Description Treatment Coordinator– Be the Heartbeat of the Practice! Do you thrive in a fast-paced environment where making others feel seen, heard, and cared for is jus…

View Details
Posted 2026-04-17