Medical Assistant/Administrative Medical Assistant

Job Description

Job Description

About Align Health & Spine:
Align Health & Spine is a leading chiropractic, MD, and pain management clinic specializing in personal injury cases. With a patient-centric approach, we provide comprehensive and personalized care to individuals recovering from various injuries. Our dedicated team of professionals is committed to helping patients regain their health and well-being through chiropractic treatments and rehabilitation services.

Position Summary:
Align Health & Spine is hiring a reliable, compassionate Certified Medical Assistant / Administrative Medical Assistant to join our team. This hybrid front- and back-office role plays a key part in patient care, clinical operations, and administrative support. The ideal candidate will be a strong communicator with excellent attention to detail and a passion for helping others.

Key Responsibilities:

Clinical Support -

• Room patients and collect vitals, intake information, and accident-related history
• Assist with therapies such as Physical Therapy, EMS, cold laser, hot packs, and mechanical traction
• Prepare patients for chiropractic evaluations and medical consults
• Support providers with SOAP note documentation and clinical workflows
• Maintain clean and organized treatment areas and assist with inventory restocking

Administrative Support Front/Back Office

• Greet and check in/out patients, answer phones, schedule appointments
• Coordinate follow-up care, imaging referrals, and patient communications
• Upload medical records, imaging, and documentation to EHR (ChiroTouch preferred)
• Ensure HIPAA compliance in all patient documentation and communication
• Handle email and phone communications professionally and efficiently

Case Management & Billing Support Required Job Functions

• Accurately enter CPT and ICD-10 codes into ChiroTouch EHR
• Prepare superbills and coordinate records for personal injury cases
• Track medical documentation including imaging, reports, and lien agreements
• Communicate with law offices for case updates, treatment summaries, and records requests

Required Qualifications:

• Certified Medical Assistant (CMA) Required
• Bilingual (English/Spanish) Required
• Must reside in Tucson, Arizona Required
• Proficient with Microsoft Office (Word and Excel)
• Excellent written, verbal, and organizational skills
• Ability to multitask and thrive in a fast-paced medical office environment
• Professional, dependable, and team-oriented

Preferred Qualifications:

• Experience with Personal Injury
• Familiarity with ChiroTouch or similar EHR systems
• Understanding of HIPAA, medical terminology, and therapy equipment
• Prior experience with medical billing, ICD-10/CPT coding, or legal-medical communications

Compensation & Benefits:

• Competitive pay based on experience
• Paid Time Off (PTO)
• Full health insurance benefits
• Holiday pay
• Continuing education support
• Ongoing training and development
• Positive, team-based clinical environment with growth opportunities

How to Apply:
Please submit your resume and application here.

Join Align Health & Spine and play a key role in delivering high-quality care and support to personal injury patients in our Tucson community.