Customs Specialist, Importer Security Filing (ISF)

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at

Location: USA - Phoenix, 4025 E Cotton Center Blvd

Division: Group

Job Posting Title: Customs Specialist, Importer Security Filing (ISF)

Time Type: Full Time

Summary

Responsible for ensuring legal compliance and providing import administration and control within government rules and regulations. Interface with internal and external customers, freight forwarders, and other functional areas to ensure timely, complete and accurate transmission of ISF’s to US Customs & Border Protection (CBP) for ocean import shipments.

Duties and Responsibilities

• Create ISF’s using data received from operating systems, templates and documentation/instructions from customers.
• Validate ISF data for accuracy using commercial documentation prior to transmission to CBP
• Monitor CBP response messages and take the required actions to resolve warning messages, rejections and/or no bill match responses.
• Manage and attend to all incoming communication, documents and similar as it relates to the ISF transaction.
• Communicate and resolve all issues impacting ISF compliance.

1. Implement new ISF Customers in accordance with the customer implementation and set-up procedures in ISF policy.
2. Utilize system reports and other information to identify improvements in processes at a customer or departmental level.
3. Respond timely to internal and external requests for information and provide education on ISF as required
4. Adhere to company ISF policies and all related documentation.
5. Adhere to all related CBP regulations

Educational background / Work experience

• 3+ years of experience in customs brokerage or related field.

• Experience with import and export documentation and customs clearance procedures.

• Familiarity with international trade and transportation processes.

Skills & Competencies

• Strong knowledge of customs regulations and procedures.

• Proficiency in using customs brokerage software and systems.

• Excellent attention to detail and accuracy in preparing customs documentation.

• Strong analytical and problem-solving skills.

• Effective communication and interpersonal skills.

• Ability to work well under pressure and meet deadlines.

• Familiarity with international trade agreements and requirements.

• Knowledge of transportation and logistics operations.

• Proficiency in using Microsoft Office suite.

Preferred Qualifications

• Bachelor's degree in international trade, supply chain management, or a related field.

• Customs broker license or certification.

• Experience working with a variety of commodities and industries.

• Familiarity with Automated Commercial Environment (ACE) and other customs clearance systems.

• Experience with specialized customs processes such as bonded warehousing, drawback, or temporary importation.

Language skills

• Fluent in English (oral and written)

Computer Literacy

• Proficient in using customs brokerage software and systems.

• Familiarity with Microsoft Office suite (Word, Excel, Outlook).

• Ability to quickly learn and adapt to new software and technology platforms used in the transportation and logistics industry.

At Will Employment

DSV Air & Sea Inc. employees are hired for an undefined period of time as “at will” employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.

For this position, the expected base pay is: $22.25 - $30.25 / Hourly. Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, geographic location and other objective business considerations.

DSV provides a comprehensive package of health benefits including medical, prescription, dental, vision, and life insurance, along with flexible and health spending accounts, short and long-term disability coverage, and wellness resources to support your overall well-being. In addition, our 401(k) plan offers company-matching contributions of up to 5% to help you build a secure financial future. To support a healthy work-life balance, DSV also offers paid time off, paid holidays, and additional floating holidays.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [email protected] . If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook .