Server

Job Description

Job Description

Server - Join Our Big-Hearted Team

Are you ready to make a meaningful impact in a vibrant, compassionate community? Join our vibrant team at Grandview Terrace in Sun City West, AZ, as a Server!

Your Mission: Servers are responsible for the dining room table service of the residents and guests. Servers are also responsible for the overall maintenance and appearance of the dining rooms, wait-stations and appropriate kitchen areas.

Why Choose Us?

• Great Place to Work: Sun Health has been certified as a Great Place to Work in 2021, 2022, and 2023.
• National Recognition: We secured a top 10 spot on the Fortune Best Workplaces for Aging Services™ list in 2020 and 2021.
• Platinum Award Winner: Our dedication to health and safety earned us Platinum awards from the Healthy Arizona Worksites Program in 2019, 2020, and 2021.

Key Responsibilities:

• Promptly and warmly greets guests and residents.
• Takes and serves food and beverage orders in an efficient manner following established steps of service.
• Delivers food and beverages promptly and professionally; maintains safe food handling and sanitation standards.
• Follows up periodically to assist with any additional needs or requests.
• Demonstrates complete understanding of menu items and ingredients
• Advises guests on appropriate combinations of food and drinks when requested.
• Accommodates reasonable requests and notes preferences.
• Demonstrates knowledge of specialized diets and allergens.
• Communicates directly with back-of-the-house team members to ensure that orders are delivered correctly, and special requests are accommodated.
• Exhibits exceptional communications skills and demonstrates ability to get along well with others.
• Remains flexible and patient when communicating with guests and team members.
• Collects tickets and follows proper cash-handling procedures.
• Promotes a clean, safe and neat environment for guests and residents.
• Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
• Promptly addresses complaints or issues and relays relevant information or complaints directly to supervisor.
• Ensures that the dining room is properly set up prior to and after the service period.
• Keeps dining area clean and neat while meeting established sanitation standards.
• Works with team members from other departments to perform job duties during special events.
• Attends pre-meal/line-up meetings.
• Ensures tables are bussed after each course.
• Fulfills room service and to-go tickets for residents in correct order.
• Properly maintains and operates all equipment.
• Complies with all state and county health codes for food handling.
• Provides excellent customer service, consistently demonstrating Sun Health vision and values each day.

Your Qualifications:

• High school diploma is a plus but not required.
• Previous wait-team member experience preferred.
• Ability to operate a Point of Service (POS) computer system.

Team Member Benefits:

• 401k with immediate vesting and up to 4% employer match.
• Tuition Reimbursement.
• Exclusive discounts through The Employee Network.
• Access to the Employee Association, supporting team members in need.

Equal Employment Opportunity: Sun Health is fully committed to equal employment opportunities and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, sex, color, religion, national origin, age, physical or mental disability, veteran status, or any other characteristic prohibited by state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.

Join us and be a part of a community that cares for its residents and team members alike.

Apply today!