Front Desk Agent
Job Description
Job Description
Company Description
At Entertainment Travel Associates , we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.
Job Description Position Overview
The Front Desk Agent serves as the first point of contact for visitors and clients, providing professional customer service and supporting front office operations.
Key Responsibilities
- Greet and assist visitors and clients in a professional manner
- Answer and direct incoming phone calls, emails, and inquiries
- Manage appointments, scheduling, and check-ins
- Maintain a clean and organized front desk area
- Perform data entry, filing, and administrative tasks
- Provide general office support
- Strong verbal and written communication skills
- Professional and customer-focused demeanor
- Excellent organizational and multitasking abilities
- Basic computer proficiency
- Attention to detail and reliability
- Ability to work in a fast-paced environment
- Competitive salary package
- Growth opportunities within the company
- Ongoing training and professional development
- Collaborative and supportive team environment
- Exposure to diverse brands and campaigns
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