Patient Experience Concierge

Carefree Smiles Dentistry
Phoenix, AZ

Patient Experience Concierge

Start your career in a supportive, professional healthcare environment

We’re looking for an organized, confident, and motivated Patient Experience Coordinator to help create an exceptional patient experience. This is a great opportunity for someone who enjoys structure, people, and building real-world professional skills in a healthcare setting. In this role, you’ll help manage a full hygiene schedule while making sure patients feel welcomed, informed, and cared for. You’ll develop strong communication skills, attention to detail, and confidence in handling responsibilities that truly matter.

What You’ll Be Doing:

  • Welcoming and checking in patients with warmth and professionalism
  • Handling inbound and outbound phone calls with confidence and clarity
  • Scheduling and coordinating hygiene appointments
  • Verifying insurance and preparing appointments accurately
  • Managing recall and follow-up notes to ensure patients stay on track with their care
  • Monitoring the schedule to keep the day organized, productive, and smooth

You’ll play an important role in helping people maintain their health — and in keeping the practice running efficiently.

You might be a great fit if you:

Are reliable and show up ready to contribute

Take pride in being organized and detail-oriented

Enjoy creating calm, structured systems

Communicate clearly and kindly

Value growth, professionalism, and learning new skills

Build trust through follow-through and consistency

If you’re looking for a position where you can develop professionally, feel supported, and make a positive impact every day, we’d love to meet you.

Benefits:

  • 401(k)
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Work Location: In person

Posted 2026-02-20

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