Relationship Manager - Gaming

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow.

Meet Nuvei , the Canadian fintech company accelerating the business of clients around the world. Nuvei's modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 50 markets, 150 currencies and 700 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration.

At Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey!

Your Mission

We are looking for a Relationship Manager to join our fast-growing iGaming team. Reporting to our VP of Relationship Management , you will be supporting the team on maintain and growing a portfolio of iGaming clients within the North American space. As a Relationship Manager, you will play a critical role in driving client success by fostering strategic partnerships, optimizing performance, and supporting some of the most respected brands in gaming, ecommerce, and fintech.

Key Responsibilities

- Be an expert in ecommerce and payments with direct, relevant experience ideally in card acquiring, Alternative Payments, gateway and treasury related services.

- Have a minimum of 5+ years experience in the payments industry.

- Have responsibility for continually raising the standard across the Relationship Management team as well as internal Nuvei teams to become commercial, product, and payment experts of the gaming space.

- Commercially orientated; adept at selling complex, technology-based solutions.

- Able to quickly form new and meaningful relationships externally and internally.

- Highly numeric with an ability to review transaction and commercial data to understand trends and generate business insights and meaningful recommendations.

- Comfortable operating in a fast paced and demanding environment where solutions are not always immediately obvious.

- Be able to roll up your sleeves to create and document internal and external processes and procedures that outline how we as a team can best support our clients operationally.

- Adept at engaging with and presenting to C-Level stakeholders.

- Be able to travel with some regularity within N America for quarterly business reviews, customer meetings and industry events.

Requirements

- 3+ years experience in the gaming payments industry

- Have worked in and understand the challenges and opportunities within the fast-moving US and Canadian iGaming industry.

- Ability to forge new successful ways of working.

- Be genuinely curious to continually learn- about our industry, our customers and our company

- Proficient with Microsoft Excel and PowerPoint