Franchise Business Coach (Phoenix)

Job Title: Franchise Business Coach
Job Type : Full-Time, Exempt
Reports To: Vice President of Operations
Location : Phoenix, AZ, Travel Required (60-75%)

About the Role

At Re-Bath AZ LLC., we are committed to creating a workplace where every individual's skill and potential are valued. Rooted in the principles of merit, openness, and inclusivity, we strive to ensure access to opportunities for everyone. This role embodies these ideals, offering a chance to grow, lead, and make an impact through your unique expertise and abilities. 

With more than 140 franchises across the country in more than 120 DMAs, Re-Bath has evolved into one of the most powerful bathroom remodeling brands in the country. It's our mission to make residential bathroom renovation an effortless customer experience, handling every detail – from design to selection of quality products, to demo, to installation. For more information, please visit our website:  

Key Responsibilities:

The Franchise Business Coach partners with franchise owners to improve operational performance, increase revenue, maintain brand standards, and drive overall business growth. This role provides coaching, training, and operational support to franchisees by analyzing key performance metrics, identifying opportunities, and implementing best practices. 

Drive Franchise Performance

• Partner with franchise owners to improve sales, profitability, and overall business performance
• Lead business reviews analyzing KPIs, financials, and customer satisfaction metrics
• Create and execute action plans to close performance gaps and accelerate growth

  Coach & Influence Leaders

• Provide hands-on coaching to franchise owners and their leadership teams
• Develop stronger leadership, accountability, and operational discipline across locations
• Support hiring, staffing strategies, and team performance improvements

  Ensure Operational Excellence

• Conduct onsite and virtual audits to ensure alignment with brand standards
• Identify inefficiencies and implement process improvements across operations
• Champion a seamless, high-quality customer experience from lead to final payment

  Own Financial & Business Growth Outcomes

• Analyze P&Ls, labor costs, and marketing ROI to drive smarter business decisions
• Coach franchisees on increasing revenue, controlling costs, and maximizing margins
• Identify opportunities to grow market share and expand local business impact

  Lead Training & Development

• Support onboarding and ramp-up of new franchise owners
• Facilitate workshops, training sessions, and regional meetings
• Share best practices and winning strategies across the franchise network

  Be a Strategic Partner

• Serve as the primary liaison between franchisees and corporate leadership
• Build strong, trusted relationships with business owners
• Proactively identify risks, solve problems, and escalate when needed

Qualifications

• Bachelor's degree in business, Management, or related field, preferred.
• 3+ years of experience in franchise consulting or business coaching required .
• Strong financial acumen with experience analyzing P&L statements, balance sheet, and KPIs.
• Proven ability to coach and influence business owners.
• Excellent communication, presentation, and problem-solving skills.
• Willingness to travel to regional franchise locations (typically 60-75%).

What We offer:

• Medical, Dental, and Vision Benefits
• Employer provided Short-Term and Long-Term Disability
• Employer matched 401k
• Employee assistance program
• Generous PTO

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.