Key Account Associate
- Managing following accounts: Dillards and Dillards.com
- Own end-to-end merchandise planning, buying, and inventory strategy for Dillard’s, driving alignment across sales, inventory, and financial goals
- Partner with Dillard’s to develop and align annual and seasonal sales and receipts plans, supporting overall financial and inventory strategies
- Develop and execute weekly, monthly, and seasonal sales and inventory plans, optimizing revenue, sell-through, and profitability
- Manage Open-to-Buy (OTB) and in-season reforecasting to ensure accurate inventory flow and strong in-stock positioning
- Analyze historical performance and current trends to identify risks and opportunities, informing strategic decisions
- Forecast demand by style, size, and channel (stores and e-commerce), including core replenishment and key marketing initiatives
- Partner with Dillard’s to build and execute assortment strategies at class, style-color, and sku count
- Generate and manage purchase orders, including reorders of top-performing products
- Oversee inventory levels and depth by store and style-color to ensure alignment with sales plans
- Allocate and rebalance inventory across locations to maximize sell-through and minimize excess stock
- Develop and execute pricing and markdown strategies aligned with Dillard’s cadence to protect margin and drive conversion
- Maintain strong cross-functional partnerships with Dillard’s merchants, marketing teams, and store leadership to ensure seamless execution
- Support brand marketing initiatives, including email campaigns and major e-commerce items, through inventory planning and coordination
- Prepare and present business recaps, forecasts, and strategic insights in market meetings
- Lead product setup and system management, including SKU creation, product copy, and image uploads for e-commerce
- Manage dropship business
- Collaborate with coordinators to optimize in-store product placement and execution
- Conduct regular store visits to assess performance, identify opportunities, and strengthen retailer relationships
- Develop and deliver training materials to support store teams and enhance product knowledge
- Continuously improve forecasting, reporting, and allocation processes to drive efficiency and accuracy
- Ability to conduct interpersonal interactions including coaching, negotiating, selling, group presentations, etc.
- Most decisions are made within company policy constraints, and some latitude exists. Decisions may impact others or the organization
- Work responsibilities occasionally concern confidential and/or sensitive information requiring the use of discretion
- Job duties are somewhat varied, occasionally requiring conceptualizing, planning and implementing
- Highly organized, detail-oriented and time management skills essential
- Under limited supervision, anticipates and solves problems for self and other lower-level employees
- Has no supervisory responsibility, provides basic work direction usually one-on-one
- A bachelor’s degree or equivalent experience required
- Proficiency with computer skills, including Microsoft Office, Word, and Excel
- Retail math
- 2-4 years’ experience in wholesale, eCommerce, buyer or related field
- Excellent interpersonal, problem-solving, and organizational skills
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