Senior Lead Digital Product Manager

Wells Fargo
Chandler, AZ
**About this role:** Wells Fargo is seeking a **Senior Lead Digital Product Manager** to support modernization efforts across our Credit Card business. In this role you will act as the Business Authority at the Product Area level, you will develop, evolve, and communicate the product area vision, priorities, and strategy to key partners and stakeholders while obtaining feedback, managing risk, and ensuring regulatory and policy compliance. You will collaborate with the product manager on the overall product intention map, establish and monitor product area goals and performance indicators, and actively own the prioritization of a clearly understood product area backlog aligned to product area vision and goals. In this role, you will:  + Act as the single accountable Product Owner for the product area, ensuring clarity of vision and priorities. + Develop and communicate the product area vision, goals, and performance indicators to stakeholders and teams. + Own and prioritize a transparent, well-maintained backlog aligned to product area objectives. + Define and refine user stories and features with clear acceptance criteria; accept stories once they meet the definition of done. + Collaborate closely with delivery teams, product managers, and cross-functional partners to refine features and ensure alignment. + Facilitate frequent collaboration between customers, stakeholders, and teams throughout the product lifecycle. + Coordinate with other product owners to deliver a seamless customer experience across products and journeys. + Maintain continuous communication with product managers and delivery teams to manage dependencies and resolve sequencing conflicts. + Inspire and lead high-performing, cross-functional teams while fostering a culture of transparency and empowerment. + Ensure compliance with regulatory and policy requirements while managing risk effectively. + Influence prioritization and roadmaps by advocating for user needs across the full product scope.  + Support product and cross-functional teams in applying human-centered design practices.  + Translate customer insights into strategic design direction that scales across multiple teams.  + Develop and maintain standards to promote reusability and consistency. + Foster a strong agile discipline that inspires teams to continuously improve delivery evidenced through key agility metrics + Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answer **Required Qualifications:** + 7+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education    **Desired Qualifications:** + Experience with agile methodologies and cross-functional team collaboration in Consumer Lending and/or Credit Card sectors. + Strong communication and stakeholder engagement skills, including the ability to communicate effectively at all levels of the organization, including senior executive leadership. + Understanding of data-driven product development and performance measurement. + Exposure to AI/ML models for conversion/balance deepening optimization. + Ability to translate business objectives into technical requirements and product roadmaps. + Experience with human-centered design principles. + Strong risk management and dependency management skills, including experience with control ownership. + Ability to influence and lead organizational change in a dynamic environment and work successfully within a matrix structure. + Experience collaborating with delivery teams and refining features/user stories, ensuring acceptance criteria are clear and met. + Comfortable with ambiguity and skilled at facilitating discussions to explore optimal solutions. + Experience with agile practices and tools such as Confluence and Jira. + Ability to synthesize multi-dimensional, complex, and interrelated concepts into clear, consumable, implications, actions, and decisions + Demonstrated track record of effective influencing and collaboration at all levels + Exceptional problem solvingabilities + Exceptional ability to translate complex business and operational concepts so they are clearly understood in support of sound decisions to meet business objectives + Excellent written and oral communication skills with ability to clearly communicate results Candidate will be expected to work onsite at one of the stated locations listed in the job posting on a hybrid schedule. Relocation expenses will not be supported by this role. VISA Sponsorship will not be supported by this role. **Pay Range** Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $159,000.00 - $279,000.00 **Benefits** Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs ( for an overview of the following benefit plans and programs offered to employees. + Health benefits + 401(k) Plan + Paid time off + Disability benefits + Life insurance, critical illness insurance, and accident insurance + Parental leave + Critical caregiving leave + Discounts and savings + Commuter benefits + Tuition reimbursement + Scholarships for dependent children + Adoption reimbursement **Posting End Date:** 17 Nov 2025 ***** **_Job posting may come down early due to volume of applicants._** **We Value Equal Opportunity** Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. **Applicants with Disabilities** To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo ( . **Drug and Alcohol Policy** Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy ( to learn more. **Wells Fargo Recruitment and Hiring Requirements:** a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. **Req Number:** R-505384
Posted 2025-11-13

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