Assistant General Manager

Job Description

Job Description

The modern-casual meatball and butchery-inspired concept is the first of its kind to launch in Phoenix. Brought by visionaries and operators of Tomaso's, Hash Kitchen, The Mexicano, and The Sicilian Baker. The Sicilian Butcher is a chef-driven neighborhood restaurant developed by celebrity chef Joey Maggiore.

Requirements

• 2+ YEARS of HIGH VOLUME FULL-SERVICE restaurant management experience
• Willing to go the extra mile to satisfy every need of our guests.
• Be at least 21 years of age
• High school diploma or GED
• Basic experience with Microsoft Suite

A Day in The Life

The Assistant General Manager assists the General Manager in accountability for the store’s performance and requires strong organizational and communication skills to drive our commitment to excellent guest service and high-quality dining! Overall responsibilities include team leadership and motivation, financial management, guest satisfaction, and administrative tasks.

• Oversee coordination of the entire restaurant operation, including front-of-house and back-of-house
• Deliver superior guest services and ensure absolute customer satisfaction
• Respond efficiently to customer complaints
• Enforce and offer the best quality of products possible
• Organize and supervise shifts
• Appraise personnel’s performance and provide feedback to keep them upbeat and productive.
• Estimate consumption, forecast requirements, and maintain inventory
• Track compliance with sanitation and safety rules and regulations
• Control costs and cut waste
• Successfully promote and publicize the brand
• Nurture a positive working environment and lead by example as a restaurant supervisor.
• Track operations and start corrective actions
• Ensure all employees follow proper policies and procedures
• Have a vast knowledge of The Sicilian Butcher's history
• Follow all company standards for health, safety, sanitation, and security.
• Adhere to all policies and procedures as outlined in the employee handbook.