Director of Production
- Leadership & Team Management:
- Lead, mentor, and manage the production team, ensuring alignment with company goals.
- Foster a culture of teamwork, accountability, and continuous improvement.
- Oversee staffing, training, and professional development of the production staff.
- Handles discipline and termination of employees in accordance with company policy.
- Production Planning & Management:
- Develop and execute production strategies to meet company objectives.
- Hold Production Manager accountable for daily adherence to the Production Schedule.
- Monitor real-time progress via the Production & Application Tracker. Implement production KPIs and track performance to optimize output.
- Applications Production Oversight
- Ensure Applications Manager delivers 100% accurate embellishment (production, quantity, accuracy)
- Verify every unit leaving Applications meets specs of design sheets.
- Shipping Operations Ownership
- Oversee Shipping to guarantee 100% on-time departure of all outbound loads.
- Ensure shipping accuracy: correct SKUs, counts, carton labeling, pallet configuration, and documentation.
- Final sign-off on carrier scheduling, BOLs, and pallet load plans before pickup.
- Eliminate chargebacks due to late, incomplete, or mislabeled shipments.
- Production & Application Tracker Management
- Own daily review and action on the Production & Application Tracker.
- Flag delays, bottlenecks, or deviations immediately; escalate only when needed.
- Use Tracker data to coach managers and adjust staffing or priorities in real time.
- Cross-Functional Collaboration
- Work hand-in-hand with Director of Quality Control (peer) to:
- Align on QC pass/fail criteria.
- Resolve application or assembly defects at the source.
- Jointly audit high-risk runs and outbound pallets.
- Partner with Warehouse Leadership to optimize staging and load-out flow.
- Collaborate with Sales & Customer Service to confirm shipping priorities and resolve issues.
- Process & Standards Enforcement
- Enforce standard work across pressing, assembly, applications, and shipping.
- Drive daily stand-up meetings with all team to review Tracker status, shipping cutoffs, and blockers.
- Identify recurring issues; assign ownership and track closure.
- Bachelor’s degree in Operations, Business, or related field (or equivalent experience).
- 7+ years in high-volume production and shipping leadership; apparel, headwear, or decorated goods strongly preferred.
- Proven success managing managers and teams of 40+ across production and shipping.
- Direct experience with payroll, hiring, expense control, and carrier coordination.
- Expert at holding teams accountable to schedules, accuracy, and on-time performance.
- Comfortable using digital trackers/dashboards (Excel, Google Sheets, or custom tools).
- Strong communicator—clear, direct, and action-oriented.
- Standing, bending, and lifting for extended periods.
- The role involves physical activity, including standing, walking, and lifting up to 50 pounds.
- The working environment includes exposure to varying temperatures and warehouse noise.
- Paid Time Off
- Health insurance
- 401k benefits
- Employee discount
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