Sr Manager, IT Applications

American Airlines
Phoenix, AZ
**Intro** Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! **Why you'll love this job** + ​This job is a member of the Technology Team within the Technology Division. + ​This position will create an environment where teams leverage Agile and DevOps methodologies to deliver platform application solutions on time, with high quality, and that meet customer expectations. This leader will foster an environment conducive to becoming more nimble with emphasis on creating a culture of continuous learning, and career development. **What you'll do** + Collaborates with Business and IT leadership to determine and communicate systems vision, direction, and work priorities, and drives progress towards technology target roadmaps + Ensures that sound agile project management processes are in place and practiced + Removes roadblocks, cultivates relationships, and effectively communicates across Enterprise at various levels of leadership + Leads, influences, and enforces technology standards + Demonstrates continuous improvement mindset for internal development processes and how applications assist in business processes operational flow + Uses software development best practices to design and implement processes that maintain quality standards while meeting deadlines + Estimates effort and resources needed for development activities, ensure initiatives have the right allocation of resources, and ensure that deliverables are meeting the business needs + Participates in department budget & capital planning processes + Manages and tracks project/program schedules and budgets with controller(s), as appropriate + Manages and leads adoption and migration of new and emerging technologies + Maintains an effective approach on problem solving, multi-tasking, coordinating and scheduling in accordance with stated goals to ensure visibility and predictability + Develops and mentors a team of highly skilled technologists + Leads, motivates, and cultivates a high performing team environment + Manages production issues and off-hours support, communication, and coordination + Works extended hours occasionally, based on the needs of the project and the operation + Travels, as required **All you'll need for success** **Minimum Qualifications- Education & Prior Job Experience** + Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training + 10 years of full Software Development Life Cycle (SDLC) experience designing, developing and implementing large-scale applications in hosted production environments + 7 years of experience overseeing large technology projects from inception to implementation in an enterprise environment + 5 years of experience delivering SDLC solutions using ITIL / Agile / XP, or similar methodologies **Preferred Qualifications- Education & Prior Job Experience** + Master's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training + Airline industry experience, including business processes and supporting technology **Skills, Licenses & Certifications** + Collaborates with Business and IT leadership to determine and communicate systems vision, direction, and work priorities, and drives progress towards technology target roadmaps + Ensures that sound agile project management processes are in place and practiced + Removes roadblocks, cultivates relationships, and effectively communicates across Enterprise at various levels of leadership + Leads, influences, and enforces technology standards + Demonstrates continuous improvement mindset for internal development processes and how applications assist in business processes operational flow + Uses software development best practices to design and implement processes that maintain quality standards while meeting deadlines + Estimates effort and resources needed for development activities, ensure initiatives have the right allocation of resources, and ensure that deliverables are meeting the business needs + Participates in department budget & capital planning processes + Manages and tracks project/program schedules and budgets with controller(s), as appropriate + Manages and leads adoption and migration of new and emerging technologies + Maintains an effective approach on problem solving, multi-tasking, coordinating and scheduling in accordance with stated goals to ensure visibility and predictability + Develops and mentors a team of highly skilled technologists + Leads, motivates, and cultivates a high performing team environment + Manages production issues and off-hours support, communication, and coordination + Works extended hours occasionally, based on the needs of the project and the operation + Travels, as required **What you'll get** Feel free to take advantage of all that American Airlines has to offer: + Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. + Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. + Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. + 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. + Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more **Feel free to be yourself at American** From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American. EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.
Posted 2025-11-19

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