Medical Assistant

COMPANY OVERVIEW:

Spectrum Medical Care Center is dedicated to providing best-in-class primary and specialty healthcare to LGBTQ+ individuals and those living with HIV/AIDS in Arizona. At Spectrum Medical, we aim to create an inclusive and stigma-free environment for everyone. We encourage patients to “feel good here” by tailoring healthcare to their unique needs. Our services include primary care, gender-affirming care, and HIV and STI testing and treatment.

POSITION OVERVIEW: Medical Assistant:

The Medical Assistant plays an essential role in supporting the clinical team by providing direct patient care and administrative support. This position ensures a smooth and efficient patient experience by assisting providers during examinations, managing clinical documentation, and maintaining a safe and organized care environment.

COVER LETTER (Required): In your cover letter, please briefly share any relevant experience working in affirming settings or with populations who have historically faced barriers to care. We are especially interested in candidates who bring cultural humility and empathy to their practice and who align with our mission to provide compassionate care in communities where trust and respect are essential.

KEY RESPONSIBILITIES

Medical Assistants are expected to:

• Act as a liaison between the patient and the healthcare providers.
• Verify patient information by interviewing patients, recording medical history in the EMR system, and confirming the purpose of the visit.
• Prepare patients for examination by performing preliminary physical tests, such as taking blood pressure, weight, and temperature, and documenting findings.
• Administer injections and vaccines to patients.
• Assist providers with pap smear examinations.
• Perform electrocardiograms (EKG), Quanta Flo testing (for peripheral vascular disease), and Spirometry testing (to assess lung capacity).
• Perform ear lavages, urinalysis, pregnancy tests, and glucose finger sticks.
• Conduct testing for sexually transmitted infections (Gonorrhea, Chlamydia, Syphilis, Hepatitis C, and HIV rapid tests).
• Demonstrate teamwork by providing support and coverage as needed.

Collaboration & Partnerships

• Complete prior authorizations (Pharmacy and Medical) and facilitate referrals as ordered by the provider.
• Interact with pharmacies regarding patient concerns, medication issues, and refills.
• Navigate the EMR system by addressing telephone encounters, documents, and referrals according to protocols and timeframes.
• Answer messages and tasks promptly; address prescriptions as ordered by providers.
• Secure patient information and maintain patient confidentiality by safeguarding medical records.
• Schedule follow-up appointments and assist with patient inquiries before and after appointments.
• Adhere to professional standards, policies, and procedures, including federal, state, and local requirements.
• Maintain a clean and organized work environment and always uphold professionalism.
• All duties and requirements must be performed consistently with Spectrum Medical Care Center’s performance standards.

QUALIFICATIONS

Minimum Qualifications

High school diploma or equivalent.

Preferred Qualifications

Previous experience in a similar role; Primary Care experience preferred.

Work Experience

• Experience with EMR programs.
• Experience working with LGBTQ+ communities, people living with HIV, or other underserved populations strongly preferred.

Licenses and Certifications

• Valid Driver’s License. (required)
• Medical Assistant diploma or certificate. (preferred)
• Must be able to obtain an Arizona Fingerprint Clearance Card during background check process. (Required)

Required skills, knowledge, and abilities

• Ability to work evenings and weekends as required.
• Strong communication skills; comfortable engaging diverse groups and individuals.
• Understanding of basic STI and HIV terminology and sexual health language.
• Demonstrated cultural competency and commitment to reducing stigma.
• Strong communication skills, cultural competence and a non-judgmental attitude, treating all patients with respect and dignity, regardless of background or identity.
• Able to comply with HIPAA Regulations and maintain patient confidentiality.
• Bilingual (Spanish/English) preferred but not required.

PERSONAL ATTRIBUTES

• Hungry – We expect everyone to strive for greatness and achievement.
• Inclusive --We create and promote a work environment where EVERYONE can thrive.
• Resilient – We don’t let small setbacks or major adversity stop us from achieving our goals.
• Empowered – Self motivation is our secret sauce to success.
• Curious -- Curiosity can lead to greater happiness and motivation in both work and life.
• Reliable -- You are accountable and you take ownership of your tasks and commitments.

DIVERSITY, EQUITY, & INCLUSION AT SPECTRUM MEDICAL CARE CENTER

At Spectrum Medical Care Center, we believe exceptional care begins with an inclusive team. We are committed to building a workplace where every individual—regardless of background, identity, or experience—feels respected, supported, and empowered to thrive.

We celebrate the diversity of our patients, staff, and communities, and we strive to create equitable opportunities for all. Our mission-driven culture values compassion, collaboration, and continuous learning—because when every voice is heard, we deliver better care and stronger outcomes.

Spectrum Medical Care Center is proud to be an Equal Opportunity Employer. We welcome candidates of all races, ethnicities, genders, ages, abilities, sexual orientations, gender identities, and lived experiences to join us in advancing health and well-being for everyone we serve.