Marketing Coordinator - Arizona Biltmore

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

The iconic Arizona Biltmore is located in the heart of the prestigious Biltmore neighborhood in Phoenix. The resort was named the “Jewel of the Desert” since its opening on February 23, 1929. This gorgeous 39-acre property reopened in May 2021 after undergoing a $150 million restoration. It has over 700 rooms, over 200,000 square feet in banquet space spread out over the beautiful property, 9 food and beverage outlets (including 2 restaurants, 2 bars, 2 poolside bars, a gelato shop/café, and in-room dining), a luxury spa, and 7 pools including a 65' waterslide.

Arizona Biltmore is a LXR Hotel & Resort by Hilton which is a hand-selected collection of unique luxury hotels, offering bespoke service and personal adventures in the world’s most intriguing locations. With this, as a team member you will receive the Go Hilton travel benefits in addition to Pyramid's travel benefits. Learn more about our incredible benefits here.

Want to learn more about Arizona Biltmore? Hotel Website , Instagram , Facebook

A s a Marketing Coordinator, you will be responsible for providing administrative and technical support for the Marketing Department, as well as, assisting with the execution of the marketing plan.

ESSENTIAL FUNCTIONS:

Tactical Marketing Execution Support

• Branding & Positioning: Assists the Marketing Department in in the execution of all messaging, positioning, public relations and marketing strategies. Helps deliver content that meets brand standards.
• Content & Assets: Assist the Marketing Department in the execution and updates for all internal/external communications including but not limited to: press releases Brand.com website, vanity website (where applicable), 3rd party websites, social media, imagery, and copy. Works with the Marketing Manager to coordinate all on property marketing photo shoots.
• Social Media: As a social media agency is leveraged by the hotel, this role with assist the Marketing Department in ensuring all marketing assets are provided in a timely manner to the agency. Should no social media agency be leveraged in the future, this role will be responsible for posting on and upkeep within social media channels, ensuring implementation of the established social media plan and calendar.
• Reputation Management: Where required, this position may assist in posting/responding to reviews on social and review websites, including but not limited to TripAdvisor, Google+, Facebook, Twitter, etc.
• Creative Collateral/Content Support: Develops/updates small in-house marketing design projects (example: sales newsletters, sales fliers, on-property/in-room collateral, in-room TV content, etc)
• Public Relations Support: Assists with the coordination of media visits, including itinerary confirmations, property tours, distribution of media kits, etc .

Administrative Support

• Works with marketing team to prioritize day-to-day activities that lead to the completion of wider projects and tasks.
• Assists with processing invoices for marketing initiatives.
• Assists with ancillary outlets (Example: restaurant, spa, etc) requests, including but not limited to, menu edits, in-restaurant collateral, and updates

• High School Diploma or equivalent
• Prior travel/hospitality experience preferred.