Personal Banker

Job Title: Personal Banker (Onsite)

Location (city, state): Tempe, AZ

Compensation: $45,000 – $52,000 annually, based on experience + incentive opportunities

Industry: Financial Services

Benefits: This position is eligible for medical, dental, vision, and 401(k)

About Our Client:

Addison Group is seeking a Personal Banker on behalf of our client. This role supports a high-volume branch environment and requires strong customer service, sales acumen, and the ability to build relationships within the community.

Job Description:

This role serves as the primary point of contact for customers, assisting with banking needs, promoting financial solutions, and ensuring a positive experience. The Personal Banker will work standard weekday hours, with rotating weekend coverage and a shift differential for select hours.

Key Responsibilities:

• Create a welcoming environment for customers by providing professional and attentive service
• Identify customer needs and recommend appropriate financial products and services
• Assist with opening new accounts, processing loan requests, and handling everyday banking transactions
• Maintain accurate cash handling and follow internal security and compliance procedures
• Build rapport with customers and generate business through community outreach
• Address questions and resolve concerns in a timely, solutions-oriented manner
• Support branch operations and collaborate with team members as needed

Qualifications:

• At least 1 year of experience in a goal-driven sales environment with strong results
• Minimum 6 months of cash handling experience within a customer-facing setting
• Comfortable engaging with the community and generating referrals, including local business visits
• Strong communication skills and the ability to work collaboratively
• High level of professionalism, integrity, and reliability
• Proficiency in Microsoft Office applications
• Outgoing, confident, and customer-focused demeanor
• Willingness to obtain Notary certification (sponsored by employer if not already held)

Preferred Skills:

• Background in retail banking or financial services
• Bilingual Spanish skills (verbal and written)

Additional Details:

• Schedule: Monday–Friday 9:00 a.m. – 6:00 p.m. and Saturdays 9:00 a.m. – 1:00 p.m.
• Shift differential available for late weekday and Saturday hours
• Weekend availability required

Perks:

• Incentive earnings on top of base pay
• Professional development and growth opportunities
• Employer-paid Notary certification

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.