Route Specialist

This is a route-based service-oriented position supporting our Customer Advocates in establishing, maintaining and building strong customer relationships through responsive and creative sales and service strategies.

Due to the continuous growth, we are adding a Route Specialist to join our team in Phoenix, AZ.

If interested in this opportunity, please apply directly to the link on our website -

SCHEDULE: Monday - Friday (full-time) Minimum of 40 hours/week (may vary based on demand)

PAY RANGE: $24.00 - $26.00

• Support and promote our values and the ImageFIRST way to build the company by positively impacting the lives of our associates, customers and community.

• Communication: Excellent oral, written, phone and face to face

• Load and unload truck, truck organization.

• Manage customer inventory

• Product knowledge: pricing, codes, colors, sizing, changes/quantities, availability, product application

• Paperwork: work order preparation and follow-up, invoice accuracy

• Provide route relief to cover Customer Advocate vacations and call offs (flexibility)

• Provide additional route support as needed (Reroutes, additional volume etc…)

• Make special deliveries to customers

• Lead generation

MINIMUM QUALIFICATIONS:

• High School Diploma or equivalent required

• Clean driving record

• Must possess a valid DOT (Department of Transportation) medical certification or obtain one within a designated timeframe.

• This role occasionally requires covering delivery routes in the absence of regular drivers; therefore, candidates must meet DOT eligibility requirements and be comfortable operating company vehicles as needed.

• Ability to lift 50 pounds plus and push and pull carts of linen

• Must be computer literate

PREFERRED QUALIFICATIONS:

• Some delivery, logistics and/or route experience

• One year experience with account management and ensuring customer satisfaction

• Knowledge: Practical insight specific to the textile services industry and operations

You should be proficient in:

• DOT Medical Card
• Customer Service