Patient Access Representative
We are seeking a full-time customer-focused Patient Access Representative to join our team in beautiful Mesa, AZ. This vital role serves as the first point of contact for patients, families, and visitors—setting the tone for an exceptional patient experience from the moment they walk through the door.
As a key member of our front-office team, you will greet patients, register them for services, collect and verify essential information, and ensure they feel informed and supported throughout their visit. Your professionalism, warmth, and attention to detail will help create a welcoming environment and a smooth experience for every patient.
Compensation:$18.00 - $22.00 per hour plus Full Benefits
Key Responsibilities:
Warmly greet patients, families, and visitors, ensuring a positive and professional first impression.
Register patients and verify all necessary demographic, insurance, and medical information.
Provide patient education regarding procedure preparation, insurance requirements, and billing processes.
Schedule patients for various clinical services with accuracy and efficiency.
Answer incoming phone calls, address inquiries, and direct calls appropriately.
Perform a variety of clerical and administrative duties to support daily operations.
Maintain strict confidentiality and safeguard sensitive patient information at all times.
Requirements:
High school diploma or equivalent required.
Minimum of 1 year of customer service experience; healthcare experience preferred.
Strong organizational skills and exceptional attention to detail.
Ability to multi-task and thrive in a fast-paced, dynamic environment.
Excellent verbal and written communication skills, with the ability to build strong, positive relationships with patients and staff.
Ability to maintain confidentiality and use discretion when handling sensitive information.
Proficiency in Microsoft Office applications.
Knowledge of medical terminology required.
Recommended Jobs
Surgery Assistant
Job Description Job Description Overview As a Surgery Assistant, your strong detail orientation and multi-tasking skills will be valuable in our fast-paced, high-volume environment. You’ll ass…
Join Banner Health in Arizona's Scenic White Mountains as a Part-Time FNP/PA
Part-Time FNP or PA | Same Day Care – Lakeside, AZ | Flexible Schedule Provide same-day care in a supportive, rural community while enjoying a flexible part-time schedule with no call responsibili…
Estimator
Job Description Job Description Job Title: Estimator – Commercial Gates, Doors & Access ControlJob Summary We are seeking a detail-oriented Estimator specializing in commercial gate systems, …
Behavioral Health Technician -- Per Diem
Job Description Job Description Behavioral Health Technician - Per Diem Join Aurora Behavioral Health System and become a part of the state's largest free-standing behavioral health system. Ou…
Sales Support Associate
Coach is seeking a Sales Support Associate in Scottsdale, AZ, to enhance the customer experience through exceptional service and support. The role involves assisting with sales, maintaining store stan…
Associate Veterinarian
Job Description Job Description Job Title: Associate Veterinarian Location: Phoenix, AZ | Multiple Opportunities Across the U.S. Job Description: One of our veterinary partners is se…
Corporate Retirement Analyst (Scottsdale)
TRCTalent is partnering with a well-known, and growing, wealth management firm supporting a vast network of financial professionals across all 50 states, where your expertise makes a meaningful impac…
Maintenance Trainer
Smart, Innovative, and Hard-working? Perfect! We are growing and need the right people with the right mindset. Join our family and find a home where you will enjoy working with your peers, be challen…
Property Manager
Job Description Job Description Description: As the Property Manager, you will have the opportunity to significantly impact and contribute to the lives of our residents and team members by provi…
Office/Operations Coordinator
All Things Metal, an 8-times Best Places to Work winner, is seeking an Operations Coordinator to join our newest business unit, RoXteel! We are a fast-paced environment with an existing culture i…