Sr. Critical Facilities Technician

Ascent, LLC delivers solutions for every aspect of mission critical operations and infrastructure – from data center design and builds, all the way through operations and maintenance support, maximizing uninterrupted performance. With more than two decades of experience, Ascent serves as a trusted partner for all critical infrastructure needs. At Ascent, everything we do comes down to a simple mantra: Elevating Mission Critical. These three words represent a philosophy we live by, with our actions guided by our core values. Headquartered in St. Louis, MO, with teams across the country, we are always looking for committed, collaborative talent to join our team and help provide an unmatched experience for customers. Learn more about Ascent here:

Job Description

TITLE:

Sr. Critical Facilities Technician

LOCATION:

Phoenix, AZ

RESPONSIBILITIES:

• Guide on-site field coordination supervision and project management support for the operation of a data center.
• Lead in management of mission critical equipment used to operate and maintain a data center.
• Lead in management of systems and physical environment integration (life safety, mechanical, plumbing, and power related activities and issues).
• Report discrepancies and trends to the Assistant Critical Facilities Manager, Critical Facilities Manager, operations team and clients.
• Guide in managing preventative and emergency maintenance schedules and procedures for building systems; identify back-up and replacement inventory needs for critical systems.
• Lead in overseeing all maintenance schedules and providers.
• Provide on-call support (24x7). 
• Assist in updates of standard practices consistent for data center operations and equipment.
• Oversee and coordinate sub-contractors to assure proper installation of equipment and delivery of maintenance services.
• Troubleshoot emergencies, equipment problems, and technical issues, organize and oversee resolutions.
• Provide ongoing technical support, management and oversight of vendors as necessary.
• Completes daily inspections.
• Complete inspections and maintenance. Scheduled maintenance may include, but is not limited to, monthly, bi-monthly, quarterly, semi-annually, and annual equipment maintenance. 
• Self-perform numerous Electrical/HVAC preventative maintenance activities including but not limited to:
• Filter changes
• Generator operating tests
• UPS/ATS/STS transfer tests and operation
• Provide field technical support related to redundancy, reliability and maintainability for the data center:
• Current needs
• Long-term objectives and strategic planning
• Primary focus shall be on uptime (99.9999%) and cost saving opportunities
• Supported by Ascent Corporate Engineering group
• Assist in development and implementation of Ascent’s Change Control Program
• Method of Procedure (MOP), Standard Operating Procedure (SOP), and Emergency Recovery Procedure (ERP) development
• Assist CFM as administrator for onsite Critical Facility Work Rules
• Vendor onboarding and familiarization
• Safety inspections and adherence to Ascent safety policies.
• Administrative policies/procedures
• Scope of Work standards
• Spare parts management
• Reporting development
• Life Cycle Replacement Strategy

WORKING CONDITIONS:

• Required to handle emergency issues and meet a number of deadlines which may cause stress
• Required to work in an open office area/facility which may result in frequent interruptions
• Required to spend long hours concentrating which will require attention to detail and high levels of accuracy
• Required to work at a fast pace and multitask which may cause stress
• Walking, sitting and/or standing for long periods of time will be required
• Bending, stooping, squatting, reaching overhead, lifting up to 50 pounds, may be required
• Climbing ladders or stairs, exposure to heights, and small enclosed areas may be required

Qualifications

QUALIFICATIONS

• 5+ years of experience as a Critical Facilities Technician or other relevant experience
• High School Diploma or equivalent required
• BS or Technical Degree in Mechanical or Electrical Field or other related field preferred. 
• Knowledge of construction planning, mechanical or electrical systems necessary, building controls, fire systems, and security systems.
• Knowledge of building automation systems.
• Possess Electrical/HVAC certifications (preferred)
• Candidate must be technically proficient in planning and scheduling, and exhibit excellent organizational skills.
• Candidate must possess strong communication skills, the ability to lead coordination meetings and actively facilitate progress in order to achieve scheduled goals.
• Candidate must have people skills, good judgment, and flexibility
• Qualified candidate will be able to work cooperatively with internal administration groups, and effectively contend with customers and contractors to reach mutually acceptable terms and conditions.
• Proficiency with MS Excel, MS Word, MS Project. Knowledge of AutoCAD is a plus.

Additional Information

This position reports to the Critical Facilities Manager.

All interested candidates should visit and select the Why Ascent / Careers tab to apply for the position.

Ascent, LLC offers a full benefits package including medical, dental, vision, STD/LTD, life insurance, 401(k), PTO, paid holidays, casual work environment and more.

Ascent, LLC is an Equal Opportunity Employer. We are committed to harboring an inclusive and diverse work environment and welcome all qualified applicants regardless of race, age, gender, sexual orientation, gender identity, religion, disability, national origin, protected military or veteran status, or any other status protected by the laws or regulations in the locations where we operate. These terms apply to all stages of employment with our company. Ascent, LLC actively works to create an inclusive environment where all of our employees can thrive, and we understand that having a wide range of experiences, viewpoints, and backgrounds help to make us both a stronger employer and a stronger business.