Director of Training

Job Description

Job Description

Description:

LUV Car Wash was founded in Sept of 2021, and we have rapidly grown to over 80 locations in 6 states, including CA, NV, FL, GA, PA, and NJ. We are looking for a dynamic Director of Training and Development to help us continue our mission to become the best car wash in the industry.

This role works 100% in office from our headquarters in Gilbert, AZ

Benefits include:

• 401K & match
• Health Benefits/HSA
• Vision
• Dental
• Life insurance
• Vacation
• Sick Time
• Employee Discount program
• EAP

Benefits are subject to waiting periods and age requirements.

Job Summary:

The Director of Training and Development leads and supports enterprise-wide efforts to assess organizational needs and to design, implement, and evaluate programs that enhance professional growth and continuous learning. This role focuses particularly on developing learning strategies and organizational effectiveness initiatives that align with long-term business goals. The Director works closely with the Vice President of Human Resources to shape leadership development, talent strategies, and cultural priorities that advance the organization’s mission.

Supervisory Responsibilities:

This position manages all employees of the Training and Development function and is responsible for the performance management and effectiveness of training within that department. The Director will collaborate with Department Leaders to manage performance.

Duties/Responsibilities:

• Manages organizational training and development strategies and processes to support enterprise-wide effectiveness.
• Works alongside the VP of HR to conduct needs assessments across operating, business, and functional units to identify priorities.
• Leads the design, development, and implementation of training programs, policies, and strategies aligned with organizational goals.
• Establishes metrics for the effectiveness and impact of training programs.
• Creates a library management process to ensure training is evaluated and updated on a regular basis.
• Evaluates current strategies and programs to measure impact, effectiveness, and progress toward established goals.
• Partners with subject matter experts and key stakeholders to develop, support, and deliver training initiatives.
• Oversees short- and long-term planning for training programs, ensuring scalability and sustainability.
• Supervises employees across work units and collaborates with leaders to ensure cohesive execution.
• Performs all other duties as assigned.

Required Skills/Abilities:

• Superior verbal and written communication skills.
• Proficient with Microsoft Office Suite or related software.
• Excellent presentation and facilitator skills.
• Ability to evaluate and research training options and alternatives.
• Adept with a variety of multimedia training platforms and methods.
• Ability to design and implement effective training and development.
• Excellent leadership skills.

Education and Experience:

• Bachelor’s degree in organizational development/organizational behavior. Related experience considered in lieu of education.
• Five or more years of experience working in organizational development for operations in a large organizational and/or functional business unit.
• Certified Professional in Learning and Development.
• SHRM Certified Professional (SHRM-CP) or PHR credential preferred.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at a time.
• Ability to Travel up to 25%