Restaurant Assistant Manager (QC)

Job Description

Job Description

Assistant Manager Job Description
About sneakybird

At sneakybird, we’re redefining fast casual chicken. Our commitment to bold flavors, top-tier service, and healthier food options sets us apart. We believe in hustle, heart, and making every guest’s day better—one not-fried chicken tender at a time.

Position Summary

The Assistant Manager helps lead daily operations, ensuring the highest levels of service, quality, and team morale. You’ll support the General Manager with training, scheduling, in-store promotions, upselling strategies, and operational efficiency, all while fostering a positive and engaging environment for guests and team members.

Key Responsibilities

· Assist with daily operations including opening and closing procedures

· Lead and motivate the team to deliver exceptional guest experiences

· Train, coach, and hold team members accountable to sneakybird standards

· Uphold food quality, speed, cleanliness, and safety expectations

· Monitor and drive upselling tactics (drinks, cookies, rewards signups, etc.)

· Support execution of local marketing efforts

· Oversee shift scheduling and resolve staffing concerns in real-time

· Handle minor customer concerns with professionalism and a solution-first mindset

· Assist with inventory management

· Step into General Manager responsibilities when needed

Qualifications

· 1+ year of experience in a supervisory or leadership role in food service

· Energetic, hands-on leader who sets the pace on the floor

· Strong communication and organizational skills

· Commitment to cleanliness, speed, and service

· Experience in fast casual or QSR environments preferred

· Must be able to work nights and weekends as necessary

· Serv Safe Manager Certification (if you do not have this we will pay for your first attempt to obtain your certification)

Perks & Benefits

· Paid training and development opportunities

· Free meals on shift (1 per day)

· Performance-based growth potential

· Health, Dental Insurance, PTO, Sick Time, etc.

Note: Compensation to be discussed during the interview process.