Account Manager

Services Account Manager

NFF is seeking an experienced, competitive, and highly motivated Services Account Manager to drive growth across Mid-Market Commercial and SLED (State, Local, and Education) clients throughout the Mid-Atlantic region. The successful candidate will leverage proven experience selling technology services and solutions into these markets, combined with NFF's 30-year track record of delivering exceptional client outcomes. This role is ideal for a results-driven professional who excels at building trusted relationships, identifying new opportunities, and aligning innovative solutions with customer business objectives. The Services Account Manager will be responsible for developing new business, expanding existing client relationships, and positioning NFF's comprehensive portfolio of services and solutions to help organizations modernize, secure, and optimize their technology environments.

Responsibilities

• Responsible for selling our managed services portfolio to mid-market commercial and SLED
• Responsible for vertical account penetration, territory management, and services sales growth that ensure long-term results.
• Responsible for meeting assigned quotas by introducing and selling into new clients.
• Accountable for identifying, forecasting, and closing new opportunities within assigned accounts, by understanding clients service and resource needs.
• Responsible for developing and planning strategies with support from the internal NFF engineering, marketing, business development and sales support teams.
• Responsible for developing and planning strategies, prospecting and selling with key NFF partners.
• Responsible for prioritization of target accounts, mapping of appropriate NFF services to accounts, identification of client influences, overcoming sales objections, introduction of new services and solutions.
• Responsible for preparing and presenting competitive proposals and bids.
• Accountable to share customer and competitor feedback and information with NFF leadership.
• Accountable for participation in industry sales conferences and trade shows

Qualifications

• Bachelor's degree in Marketing, Business, Technology, or related field.
• Minimum 3+?years experience selling IT managed services to mid?market commercial accounts in the Mid?Market Commercial and SLED (State, Local, and Education) space.
• Proven sales success at the Executive level; ability to build C?Level relationships.
• Experience developing strong business cases and closing complex opportunities.
• Deep understanding of enterprise networking, data center, cloud, and cybersecurity architectures.
• Knowledge of IT procurement cycles and contract vehicles.
• Track record of exceeding revenue or growth targets.
• Strong organizational, planning, verbal & written communication skills.
• Ability to work remotely and travel as required.
• Experience with OEMs (Cisco, NetApp, Dell, Splunk) and cloud/SaaS environments.
• Familiarity with subscription?based, as?a?service revenue models

NFF Disclosures

• NFF offers a competitive salary, comprehensive benefits and flexible paid time off options, for eligible employees:
• Medical, Dental and Vision, Health Savings Account, Flexible Spending Account
• STD, LTD, Supplemental life insurance and ADD&D
• Comprehensive 401k plan
• Paid Time Off

NFF is an Equal Opportunity Employer. Important Notice: All NFF Inc communications come from @nffinc.com. Emails from other domains claiming to be NFF are likely scams. Be cautious, verify senders, and report suspicious messages immediately.