Credit Servicing Specialist

Western Alliance Bank
Mesa, AZ
Credit Servicing Specialist Location Mesa, AZ (West Central area) : Job Title: Credit Servicing Specialist Location: Mesa What you'll do: Our Credit Servicing Specialist plays an important role in our customer relationships and in our internal/external bank audits. A Credit Servicing Specialist is responsible for monitoring loan portfolios for Western Alliance Bank to ensure credits are preforming to expectations. A Credit Servicing Specialist processes ticklers, generates reports, and works on special projects for a wide array of departments within Western Alliance Bank (Gaming, HOA, Municipal Finance, CRE, C&I, SBA, BCLC, Technology, Timeshare, Equity Fund, Renewable Energy, Healthcare, Legal, Non-Profits, Warehouse Mortgage, Note Financing, Equipment Financing). What we are looking for: Essential Duties
  • Meet credit compliance standards by processing consumer, commercial, and real estate loan payments and advances, ensuring all loan covenants are logged and all requirements have been met, including documentation, in order to ensure clean audits and maintain data. Maintains strict confidentiality of all records and data received and produced.
  • Responsible for reviewing Loan Agreements/Loan Presentations, building borrower covenants, and mitigates risk by identifying borrowers not in compliance with Bank and regulatory requirements.
  • Generate reports for Portfolio Managers, Division and department leaders on covenant testing; actions testing failures to meet credit compliance standards. Escalates and responds to internal stakeholders including loan officers or lending staff, regarding loan covenant issues and/or reporting.
  • Understands how to process requests from each internal business line using Bank procedures line within credit guidelines.
  • Qualifications
    • High school graduation or GED
    • Two years related loan credit servicing or loan administration experience and/or training or related field.
    • Entry level to intermediate knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services.
    • Entry level to intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
    • Experience with interpreting loan documents of all types (commercial, real estate, participations/syndications) preferred.
    #LI-JG1 Benefits you'll love: We offer all the important things you'd want — like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career! About the company: Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company. Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email [email protected] or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process. © Western Alliance Bancorporation
Posted 2025-10-02

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