Claims Intern

DIVIETO Ristorante Group is a growing hospitality brand known for delivering exceptional Italian dining experiences with a modern twist. As our operations expand, we are committed to enhancing the quality of our administrative and corporate functions to support our restaurants and ensure efficient back-office processes. Our Claims Intern program is designed to provide hands-on experience in claims management, compliance, and administrative support within a dynamic restaurant group.

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### **Position Overview**

The **Claims Intern** will support the Claims and Risk Management team in handling, organizing, and monitoring claims related to insurance, guest incidents, employee workplace issues, and vendor-related matters. This role is ideal for students or recent graduates interested in hospitality management, risk management, insurance, or business administration.

This is a **remote internship** that allows you to gain real-world corporate experience while contributing to an established restaurant group.

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### **Key Responsibilities**

* Assist with intake, logging, and tracking of guest, employee, and vendor claims.

* Review incident reports for accuracy, completeness, and compliance.

* Help prepare claim files, documentation, and summaries for internal use and insurance partners.

* Conduct research on industry best practices, claim resolution strategies, and applicable regulations.

* Support the claims team in communication with insurance providers, legal representatives, and internal departments.

* Maintain accurate digital records of claims using company systems.

* Generate weekly and monthly reports on claim status and trends.

* Provide administrative support such as filing, data entry, and document organization.

* Participate in virtual team meetings and contribute to process improvement initiatives.

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### **Qualifications**

* Must be a **U.S. Citizen** or possess a **valid U.S. Work Permit**.

* Current student or recent graduate in **Business Administration, Risk Management, Hospitality Management, Finance, Insurance, or a related field**.

* Strong attention to detail with excellent organizational and analytical skills.

* Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint); familiarity with claims or CRM systems a plus.

* Excellent written and verbal communication skills.

* Ability to maintain confidentiality and exercise discretion when handling sensitive information.

* Self-motivated, proactive, and able to work independently in a remote environment.