Operations Support Specialist
Job Description
Job Description
The Operations support Specialist is responsible for daily coordination of administrative functions between sales, operations, HR, payroll and accounting. Daily activities include creating and processing operations paperwork, customer service (with employees and customers alike) and receptionist duties. Other duties include:
- Assist in providing customer service by greeting customers/delivery drivers at sales desk, generating pick-up tickets, directs customers/delivery drivers where to drop-off/pick-up loads.
- Answers phone and screen callers to see if you can provide answers to their questions otherwise, direct calls to the proper person/department.
- Assists Operations/General Manager in the scheduling of installation jobs as necessary.
- Schedule pre-employment appointments and coordinate with HR and payroll departments on pre-employment, new hire and separation paperwork, employee timecards, etc. Maintain personnel files for branch location
- Assist accounting dept personnel with inventory preparation and reconciliations.
Required skills, experience and talents:
- High School degree or above and 2-3 years related work experience required.
- Knowledge and familiarity of construction business very helpful. Ability to prioritize, work productively in office, use good judgement and problem-solving skills while striving to work safely at all times.
- Possesses basic computer skills with ability to use MS Word, Excel, Outlook and ability to learn Sage accounting software.
There are several benefits we offer including:
- Medical, Dental, and Vision benefits
- Company paid group life and AD&D insurance & additional voluntary life and AD&D
- Company paid long-term disability coverage
- Short-term disability
- 401(k) & ESOP
- Profit Sharing
- Dependent and Medical care flex
- Employee Assistance Program (EAP)
- PTO
- Paid Holidays
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