Receptionist, Front Desk - Join Our Team in the Beautiful Biltmore Area

Job Description

Job Description

Company Description

American Title is a locally owned and operated organization with a family atmosphere. We enjoy seeing one another face-to-face in the office (this position is not eligible for remote work).

We offer a well-rounded benefits package effective the first of the month after commencement of employment. Benefits include such plans as a company paid life insurance and disability policies, 401(K), medical, dental, vision, paid time off and much more!

AMERICAN TITLE SERVICE AGENCY EMPLOYEES ARE DEDICATED TO THE FOLLOWING:

• A commitment to a value system based on the respect for dignity of all individuals, whether customer or supplier
• Adherence to the highest ethical standards and expectation that each associate will maintain consistency, persistence and above all, integrity
• Striving for excellence in all that we undertake, encouraging consistent and continuous improvement in all results
• Recognizing that "Above all Else...Service"! to our customers maintains our existence
• Accepting responsibility and communicating clearly if we cannot honor a commitment

Are you friendly, organized, and love helping people? We’re looking for a welcoming and professional Receptionist to be the face of our office in the gorgeous Biltmore area of Phoenix.

This is more than just answering phones — you’ll help create a warm, efficient, and positive environment for our clients, guests, and team.

This is a wonderful opportunity to learn a new industry.

• Greet every one entering the office with eye contact, a smile and a helpful demeanor
• Answer phone, greeting caller with a friendly tone, and transfer calls or answer questions timely
• Frequently check back with callers waiting on hold and offer options when applicable
• Keep our front office organized, stocked, and looking great
• Distribute mail
• Order supplies
• Provide support to Escrow, Title and Accounting Departments by assisting with customer service and administrative duties
• Assist the entire office with workflow
• Support good working relationships with all clients

• Previous receptionist or administrative experience is a plus, but not required — we’re happy to train the right person
• Excellent verbal communication
• Ability to handle multiple phone-line system
• Problem-solving skills
• Strong organizational skills
• Microsoft Outlook, Word

All your information will be kept confidential according to EEO guidelines.

Why You’ll Love It Here:

Beautiful, convenient Biltmore location near great restaurants & shops
Positive, supportive team atmosphere
Opportunity to grow your skills and career
☕ Coffee, laughs, and a welcoming workplace every day